Hi there! I’m a passionate Junior Learning Developer and Relief Support Specialist who loves turning ideas into engaging digital content. I work with Canva, Storyline 360, and CapCut to create learning materials and social media content that connects with people. I’m friendly, collaborative, and always looking for better ways to educate and communicate online. I thrive in team environments, enjoy problem solving, and am constantly expanding my skills in e-learning development and content creation. I’m excited to grow further, support clients and colleagues, and contribute to meaningful learning experiences.

Sharon Mulalo Mafoko

Hi there! I’m a passionate Junior Learning Developer and Relief Support Specialist who loves turning ideas into engaging digital content. I work with Canva, Storyline 360, and CapCut to create learning materials and social media content that connects with people. I’m friendly, collaborative, and always looking for better ways to educate and communicate online. I thrive in team environments, enjoy problem solving, and am constantly expanding my skills in e-learning development and content creation. I’m excited to grow further, support clients and colleagues, and contribute to meaningful learning experiences.

Available to hire

Hi there! I’m a passionate Junior Learning Developer and Relief Support Specialist who loves turning ideas into engaging digital content. I work with Canva, Storyline 360, and CapCut to create learning materials and social media content that connects with people. I’m friendly, collaborative, and always looking for better ways to educate and communicate online.

I thrive in team environments, enjoy problem solving, and am constantly expanding my skills in e-learning development and content creation. I’m excited to grow further, support clients and colleagues, and contribute to meaningful learning experiences.

See more

Language

English
Advanced
Venda
Intermediate

Work Experience

Social Media Content Creator
January 1, 2023 - January 1, 2024
Developed content posts with Canva; managed social media content on platforms like Facebook, Instagram, and LinkedIn. Created videos using Canva and CapCut; planned content, captions, hashtags, and posting times using MS Excel. Engaged with the wider team for additional posts. Worked on a help desk (Freshdesk) handling support tickets, troubleshooting, and client communications. Tracked tickets in MS Excel and contributed to e-learning content development using Storyline 360 and Canva.
Junior Learning Developer & Relief Support Specialist
January 1, 2024 - Present
Part of the wider development and support team; used Slack and Click-Up for team communication. Handled help desk tickets, troubleshooting, and client communication. Developed e-learning content using Storyline 360 and Canva; collaborated with the team to plan and implement content. Focused on improving customer satisfaction and service delivery.

Education

Matric at Hyde Park High School
January 1, 2015 - January 1, 2020
Diploma in IT at Richfield IT College
January 1, 2021 - January 1, 2023

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Media & Entertainment, Software & Internet, Professional Services, Other