Experience Level
Language
English
Fluent
Work Experience
Product Design Lead at Venera AI, Inc.
March 1, 2024 - PresentLed end-to-end UX strategy and design for an AI-powered medical app, driving a $1M projected revenue by launching a user-centered product through 4+ iterations of wireframes, prototyping, and user testing. Built a scalable design system in Figma with reusable components and tokens, accelerating design velocity by 20% and aligning across cross-functional teams.
UX Researcher at Endue, Inc.
January 1, 2024 - March 1, 2024Conducted UX research to implement a Revenue Cycle Management (RCM) system on Endue's platform, using interviews and real-time workflow observations of 20+ infusion care operators, and applied insights from RCM best practices. Increased user engagement by 30% by synthesizing two actionable recommendations—automating insurance verification and enhancing claims tracking—based on thorough analysis of user behavior and workflow pain points.
Product Designer at HeirloomTM
September 1, 2023 - December 1, 2023Designed memory-recording features tailored to elderly users’ cognitive needs, improving ease of use and family connectivity; applied Nielsen Norman Group heuristics to reduce navigation errors; defined and launched core features with lean UX cycles and rapid iteration, aligning design direction with business strategy with CEO/CTO partnership.
Education
Master of Science in Human Factors Engineering at Tufts University School of Engineering
January 11, 2030 - December 1, 2023Bachelor of International Business Administration at Foreign Trade University (FTU)
January 11, 2030 - August 1, 2020Advanced Education Program at California State University, Fullerton
January 11, 2030 - March 26, 2026Qualifications
Google UX Design Specialization Certificate
January 11, 2030 - March 26, 2026Industry Experience
Software & Internet, Healthcare, Education, Media & Entertainment, Professional Services
Experience Level
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