Hi, I'm Sharmila Ssb, a QA Automation Engineer in Test with 7+ years of experience spanning manual, exploratory, and automated testing for large-scale web, mobile, and API‑driven systems across Banking, Finance, Healthcare, and Retail. I specialize in building and maintaining robust automation frameworks and CI/CD‑integrated test suites using Selenium, Playwright, Appium, and cloud‑native Azure and AWS services. I’m known for owning end‑to‑end quality, aligning test strategy with business needs, and delivering measurable improvements in test coverage, release confidence, and production stability. In my current and prior roles, I have led QA initiatives for Starbucks Delivers, mortgage & credit platforms, and healthcare projects, driving test automation adoption, reducing manual regression, and improving delivery velocity.

Sharmila Ssb

Hi, I'm Sharmila Ssb, a QA Automation Engineer in Test with 7+ years of experience spanning manual, exploratory, and automated testing for large-scale web, mobile, and API‑driven systems across Banking, Finance, Healthcare, and Retail. I specialize in building and maintaining robust automation frameworks and CI/CD‑integrated test suites using Selenium, Playwright, Appium, and cloud‑native Azure and AWS services. I’m known for owning end‑to‑end quality, aligning test strategy with business needs, and delivering measurable improvements in test coverage, release confidence, and production stability. In my current and prior roles, I have led QA initiatives for Starbucks Delivers, mortgage & credit platforms, and healthcare projects, driving test automation adoption, reducing manual regression, and improving delivery velocity.

Available to hire

Hi, I’m Sharmila Ssb, a QA Automation Engineer in Test with 7+ years of experience spanning manual, exploratory, and automated testing for large-scale web, mobile, and API‑driven systems across Banking, Finance, Healthcare, and Retail. I specialize in building and maintaining robust automation frameworks and CI/CD‑integrated test suites using Selenium, Playwright, Appium, and cloud‑native Azure and AWS services. I’m known for owning end‑to‑end quality, aligning test strategy with business needs, and delivering measurable improvements in test coverage, release confidence, and production stability. In my current and prior roles, I have led QA initiatives for Starbucks Delivers, mortgage & credit platforms, and healthcare projects, driving test automation adoption, reducing manual regression, and improving delivery velocity.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert

Language

English
Fluent

Work Experience

Software Development Engineer in Test at Starbucks Coffee Company
September 1, 2024 - Present
Own end-to-end quality for the Starbucks Delivers platform, defining test strategy and executing full regression cycles across web, mobile, and API workflows. Validated a high-volume delivery orchestration platform serving ~45 million customers daily across the USA and Canada, enabling real-time order placement, menu publishing, item availability, and location status synchronization across UberEats, DoorDash, Grubhub, and SkipTheDishes. Built and scaled C# (.NET) Selenium‑based end‑to‑end automation covering order placement, menu publishing, item availability, and location availability workflows across third‑party partners; reduced manual regression effort by 60%+. Designed and executed API functional and regression tests using Postman, validating contract compliance, payload integrity, and downstream service behavior across Orders, Menu s, Item Availability, and Location Availability services. Tested asynchronous, event‑driven integrations using Azure Service Bus, ensuring r
Software Development Engineer in Test at HSBC Bank
February 1, 2024 - September 1, 2024
Author ed and maintained 2,200+ test cases, achieving 95%+ regression coverage across web, mobile, and API layers for a high‑traffic mortgage and credit platform. Architected and enhanced Java‑based Selenium automation frameworks (POM, Hybrid, Data‑Driven), reducing framework maintenance and rework effort by 40% across releases. Implemented Appium mobile automation for native iOS and Android applications with parallel execution, cutting mobile regression cycle time by 35%. Integrated automated test suites into Jenkins CI/CD pipelines and led UAT execution for each release, ensuring production readiness and business sign‑off.
QA Automation Engineer at Sony
January 1, 2019 - January 1, 2021
Defined test scope and execution strategies for healthcare claims and billing modules, collaborating with business analysts and developers to validate functional requirements and release readiness. Built BDD‑driven automation frameworks using Java and Cucumber, improving regression reliability and increasing automated test coverage across core workflows. Executed performance benchmarking and scalability testing using JMeter and LoadRunner, identifying throughput constraints to support capacity planning.

Education

Bachelor of Technology at Vignan University, India
January 11, 2030 - March 27, 2026

Qualifications

ISTQB Certified Tester
January 11, 2030 - March 27, 2026
ISTQB Certified Tester
January 11, 2030 - March 27, 2026

Industry Experience

Financial Services, Healthcare, Retail, Software & Internet, Professional Services