Hi, I’m Ritika Sharma, a recent MBA graduate with a specialization in Human Resources from Western Sydney University. I’m passionate about applying HR principles in real-world settings to support organizational success and employee growth. I bring strong analytical thinking, clear communication, and a proactive approach to problem-solving. My experience spanning customer service, training coordination, and operations management has sharpened my ability to collaborate across teams, manage processes, and deliver solutions that meet business needs. I’m seeking an entry-level HR role where I can contribute to recruitment, onboarding, and people development initiatives.

RITIKA SHARMA

Hi, I’m Ritika Sharma, a recent MBA graduate with a specialization in Human Resources from Western Sydney University. I’m passionate about applying HR principles in real-world settings to support organizational success and employee growth. I bring strong analytical thinking, clear communication, and a proactive approach to problem-solving. My experience spanning customer service, training coordination, and operations management has sharpened my ability to collaborate across teams, manage processes, and deliver solutions that meet business needs. I’m seeking an entry-level HR role where I can contribute to recruitment, onboarding, and people development initiatives.

Available to hire

Hi, I’m Ritika Sharma, a recent MBA graduate with a specialization in Human Resources from Western Sydney University. I’m passionate about applying HR principles in real-world settings to support organizational success and employee growth.

I bring strong analytical thinking, clear communication, and a proactive approach to problem-solving. My experience spanning customer service, training coordination, and operations management has sharpened my ability to collaborate across teams, manage processes, and deliver solutions that meet business needs. I’m seeking an entry-level HR role where I can contribute to recruitment, onboarding, and people development initiatives.

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Experience Level

Intermediate

Work Experience

Customer Service Representative at MUFG
September 2, 2024 - Present
Handled inbound calls from investors and assisted them with prompt solutions.
Customer Service Representative at Central Innovation
October 4, 2022 - March 1, 2023
Handled customer queries and resolved issues.
Training Coordinator at Reach For Training
July 1, 2022 - August 1, 2022
Assisted students in enrolments, answered general queries, and supported course completion.
Branch Operations Manager at Yes Bank
August 1, 2016 - February 28, 2021
Led a team of 10, managed branch operations, and ensured audit/compliance requirements were met.
Teller and Personal Banker at HDFC Bank
March 1, 2015 - August 31, 2016
Handled cash and non-cash operations, and resolved customer queries effectively.

Education

Master of Business Administration in Human Resources Management at Western Sydney University
January 11, 2030 - June 1, 2024
Bachelor of Business Administration at Indraprastha University, Delhi, India
January 11, 2030 - January 1, 2014

Qualifications

Post Graduation Diploma in Banking
January 11, 2030 - March 27, 2026

Industry Experience

Financial Services, Education, Professional Services

Experience Level

Intermediate

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