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I'm a friendly, customer-focused professional with four years of experience delivering high-quality service and ensuring customer needs come first. I thrive in fast-paced environments, enjoy learning about new products and trends, and work hard to resolve issues promptly while maintaining a positive attitude. I’m excited to contribute to a team, help drive sales, and grow with my next employer.…

Britney Forest

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I'm a friendly, customer-focused professional with four years of experience delivering high-quality service and ensuring customer needs come first. I thrive in fast-paced environments, enjoy learning about new products and trends, and work hard to resolve issues promptly while maintaining a positive attitude. I’m excited to contribute to a team, help drive sales, and grow with my next employer.…

Available to hire

I’m a friendly, customer-focused professional with four years of experience delivering high-quality service and ensuring customer needs come first. I thrive in fast-paced environments, enjoy learning about new products and trends, and work hard to resolve issues promptly while maintaining a positive attitude. I’m excited to contribute to a team, help drive sales, and grow with my next employer.

Skills

Experience Level

Intermediate

Intermediate

Intermediate

Beginner

Language

English

Fluent

Work Experience

Customer Service Associate (TEMP) at UCO Barnes & Noble Bookstore

January 1, 2024 - February 1, 2025

Executed customer service initiatives to decrease wait times; conducted follow-up calls to ensure customer satisfaction after issue resolution or product purchase completion; continuous learning of new products and service trends; active listening to deliver proper resolutions to customers’ needs and complaints.

Guest Service Associate at Round One Entertainment

April 1, 2023 - September 1, 2023

Managed front desk operations, provided accurate information regarding local attractions, restaurants and activities; handled phone inquiries professionally; conducted property walk-throughs to maximize guest safety and cleanliness; enhanced guest satisfaction by addressing inquiries and resolving issues promptly.

Sales Associate at TJ Maxx

July 1, 2022 - August 1, 2023

Provided accurate information regarding local attractions, restaurants and activities; handled phone inquiries professionally; walked through properties to maximize guest safety and clear areas of trash and debris; enhanced guest satisfaction by addressing inquiries and resolving issues promptly; managed front desk operations for a smooth customer experience.

Customer Service Associate (TEMP) at UCO Barns & Noble Bookstore

January 1, 2024 - February 1, 2025

Executed customer service initiatives to decrease wait times; conducted follow-up calls to ensure customer satisfaction after issue resolution or product purchase; continuously learned about new products and service trends; practiced active listening to resolve customer needs and complaints.