I build content and outreach systems that turn expertise into conversations, relationships, and measurable growth. My work sits at the intersection of strategy, messaging, and execution — connecting brand, content, and campaigns into a cohesive system that consistently drives engagement. I don’t just develop strategy — I create, test, and distribute content across channels, with a strong focus on LinkedIn, video, and email -driven outreach. Across healthcare, nonprofits, and B2B environments, I’ve helped organizations translate complex ideas into clear positioning, targeted communication, and content that generates real interaction — not just visibility.

Susan Frank

I build content and outreach systems that turn expertise into conversations, relationships, and measurable growth. My work sits at the intersection of strategy, messaging, and execution — connecting brand, content, and campaigns into a cohesive system that consistently drives engagement. I don’t just develop strategy — I create, test, and distribute content across channels, with a strong focus on LinkedIn, video, and email -driven outreach. Across healthcare, nonprofits, and B2B environments, I’ve helped organizations translate complex ideas into clear positioning, targeted communication, and content that generates real interaction — not just visibility.

Available to hire

I build content and outreach systems that turn expertise into conversations, relationships, and measurable growth. My work sits at the intersection of strategy, messaging, and execution — connecting brand, content, and campaigns into a cohesive system that consistently drives engagement. I don’t just develop strategy — I create, test, and distribute content across channels, with a strong focus on LinkedIn, video, and email -driven outreach.

Across healthcare, nonprofits, and B2B environments, I’ve helped organizations translate complex ideas into clear positioning, targeted communication, and content that generates real interaction — not just visibility.

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Experience Level

Work Experience

Director, Brand, Content & Growth Systems at OSH 360
January 1, 2023 - Present
Built multi-channel content and communication strategy across video, digital, and live formats. Translated complex health and safety concepts into clear, targeted messaging for enterprise audiences. Created scalable content systems supporting clients including Amazon, Mastercard, PayPal, and Square. Produced and directed video content designed to drive engagement and internal/external communication.
Engagement Lead & Content Strategist at Patient-Centered Outcomes Research Institute (PCORI)
January 1, 2017 - January 1, 2023
Translated clinical research into video, toolkits, and campaigns for stakeholder audiences. Built communication strategies to increase engagement and adoption of evidence-based insights. Focused on clarity, accessibility, and real-world application of complex information. Contributed to securing $1M+ in funding through strategic communication and positioning.
Creative Strategy & Content Production at National Alliance of Healthcare Purchaser Coalitions
January 1, 2017 - January 1, 2023
Developed content and campaigns focused on employer engagement, mental health, and healthcare strategy. Translated technical content into clear, audience-specific messaging. Created multi-format assets including video, presentations, and campaign materials. Supported employer-facing communication strategies to drive participation and engagement.
Creative Director & Lead Filmmaker at Visit Tubac Campaign (Commercial Production)
January 1, 2025 - Present
Directed commercial production with professional crew and executive producer. Led concept development, narrative, filming, and post-production. Delivered cross-platform campaign for digital, social, and tourism engagement.
Wellness Director at Jewish Community Center of Southern Arizona
January 1, 2015 - January 1, 2017
Launched 100+ programs across health, wellness, and community engagement. Built systems to increase participation, retention, and member engagement. Increased department revenue by 34%.
Founder & Creative Director at Frank Vision LLC
January 1, 2015 - Present
Lead brand, content, and marketing strategy for healthcare, nonprofit, and B2B clients. Translate complex ideas into clear positioning, messaging, and multi-format content. Build systems that connect content, outreach, and campaigns into cohesive execution. Execute across full production lifecycle: concept, scripting, filming, editing, and delivery.

Education

Bachelor of Architecture at University of Arizona
January 11, 2030 - March 27, 2026

Qualifications

LEAP Leadership Program (JCCA)
January 11, 2030 - March 27, 2026
I.D. Magazine '30 Under 30'
January 11, 2030 - March 27, 2026

Industry Experience

Healthcare, Non-Profit Organization, Professional Services, Retail, Software & Internet, Media & Entertainment