Available to hire
I am enthusiastic and detail-oriented Computer Science graduate (2:1, Swansea University) with a strong foundation in web development, data analysis, and user interface design. Adept at problem-solving, collaborating in agile group projects, and translating user needs into scalable, user-friendly digital solutions.
I am passionate about developing innovative applications that combine functionality, performance, and visual design, and I enjoy working with diverse teams to communicate technical concepts clearly to both technical and non-technical audiences.
Skills
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Language
English
Fluent
Polish
Advanced
Work Experience
Customer Assistant at John Lewis & Partners
June 1, 2025 - PresentManaging and processing customer orders online using in-branch software systems. Developed analytical attention to detail by processing large daily order datasets. Ensured smooth digital customer experience through issue resolution. Gained exposure to real-time transactional systems and workflows. Resolved customer complaints using structured problem-solving and analysis. Built strong customer relationships by understanding individual needs. Trained new staff on procedures and compliance with legal standards. Delivered fast, knowledgeable service during peak hours. Assisted with product inquiries, enhancing the overall customer experience.
Education
Bachelor’s Degree in Computer Science with Honors at Swansea University
September 1, 2022 - July 1, 2025GCSEs (13 subjects including Business, ICT, Additional Maths) at St. David’s Catholic College
September 1, 2015 - March 1, 2020Qualifications
Industry Experience
Software & Internet, Education, Professional Services, Media & Entertainment
Skills
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