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Hi, I'm Jolene Goh, a cheerful and outgoing professional based in Singapore with a background in customer service, administration, and education support. I thrive on keeping things organized and delivering friendly, helpful service to customers and colleagues, whether on the phone, via email, or in person. I am eager to take on new challenges, keep things properly arranged, and learn new skills daily. I enjoy working in collaborative environments and proactively finding solutions, while maintaining a positive attitude and attention to detail. I'm excited to apply my growing HR and admin experience to new opportunities and continue growing both personally and professionally.…Hi, I'm Jolene Goh, a cheerful and outgoing professional based in Singapore with a background in customer service, administration, and education support. I thrive on keeping things organized and delivering friendly, helpful service to customers and colleagues, whether on the phone, via email, or in person. I am eager to take on new challenges, keep things properly arranged, and learn new skills daily. I enjoy working in collaborative environments and proactively finding solutions, while maintaining a positive attitude and attention to detail. I'm excited to apply my growing HR and admin experience to new opportunities and continue growing both personally and professionally.

Jolene Goh

Online Trainer, Project Manager, Content Designer, +2

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Hi, I'm Jolene Goh, a cheerful and outgoing professional based in Singapore with a background in customer service, administration, and education support. I thrive on keeping things organized and delivering friendly, helpful service to customers and colleagues, whether on the phone, via email, or in person. I am eager to take on new challenges, keep things properly arranged, and learn new skills daily. I enjoy working in collaborative environments and proactively finding solutions, while maintaining a positive attitude and attention to detail. I'm excited to apply my growing HR and admin experience to new opportunities and continue growing both personally and professionally.…Hi, I'm Jolene Goh, a cheerful and outgoing professional based in Singapore with a background in customer service, administration, and education support. I thrive on keeping things organized and delivering friendly, helpful service to customers and colleagues, whether on the phone, via email, or in person. I am eager to take on new challenges, keep things properly arranged, and learn new skills daily. I enjoy working in collaborative environments and proactively finding solutions, while maintaining a positive attitude and attention to detail. I'm excited to apply my growing HR and admin experience to new opportunities and continue growing both personally and professionally.

Available to hire

Hi, I’m Jolene Goh, a cheerful and outgoing professional based in Singapore with a background in customer service, administration, and education support. I thrive on keeping things organized and delivering friendly, helpful service to customers and colleagues, whether on the phone, via email, or in person. I am eager to take on new challenges, keep things properly arranged, and learn new skills daily.

I enjoy working in collaborative environments and proactively finding solutions, while maintaining a positive attitude and attention to detail. I’m excited to apply my growing HR and admin experience to new opportunities and continue growing both personally and professionally.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Chinese

Intermediate

Work Experience

Customer Service Officer at Fair Price Group

September 1, 2022 - February 1, 2025

Receiving inbound calls and making outbound calls to customers. Receiving and responding emails from customers. Advising customers' queries and providing solutions to their problems. All other ad-hoc duties.

Learning Advisor at LingoAce Pte Ltd

November 1, 2021 - July 31, 2022

Hitting sales targets. Advising parents on renewal packages/ school lessons. Rescheduling classes. All other ad-hoc duties.

Admin Assistant at Elitez Pte Ltd

January 21, 2019 - May 21, 2019

Signing in and out children to the centre every day. Preparing Giro templates and submitting PO and G-SIIR reports. Creating invoices. Assisting teachers with children. Preparing documents for both staff and parents. All other ad-hoc duties.

Centre Admin at PCF Sparkle Tots (Centre Administration)

June 10, 2019 - April 11, 2020

Centre administration tasks including enrolling children, handling administrative duties, and supporting centre operations.

Temporary Admin at GMP Recruitment Services Pte Ltd

November 1, 2015 - March 1, 2016

Sorting out payment requests for clients; making payments using Maybank2e; assisting managers in tasks; liaising with recruitment consultants; arranging interviews; assisting manager with tasks; taking weekly meeting minutes.

Formula 1 Event Support at GMP Recruitment Services Pte Ltd

September 14, 2015 - September 20, 2015

Attending to customers' requests and needs; assisting with the procedure of collecting their tickets.

Temporary Admin at GMP Recruitment Services Pte Ltd

February 26, 2018 - May 31, 2018

Temporary administrative duties in GMP, including data entry, posting adverts, client visits with recruitment consultants, and coordinating with candidates for interviews.

Admin Assistant at Elitez Pte Ltd

January 21, 2019 - May 21, 2019

Signing in and out children to the centre; preparing templates; assisting with invoices and communications; general admin duties.

Admin Assistant at E2i Singapore Pte Ltd

November 1, 2020 - July 1, 2021

Help in the funding of Covid-19 Grant; All other ad-hoc duties.

Human Resource Executive at Elitez Pte Ltd

June 24, 2018 - September 19, 2018

Sourcing for part-timers; Liaising with FMCG department in handling part-timers; Arranging interviews; Assisting Manager in tasks; Taking meeting minutes every week; All other ad-hoc duties.

Sales Assistant at Mitju Singapore

December 1, 2014 - December 1, 2014

Assisting customers with product information and sales; Supporting store operations and handling ad-hoc duties.

Admin at Agape Little Uni Pte Ltd

January 21, 2019 - May 21, 2019

Signing in and out children daily; Preparing Giro templates and submitting POP and SGII reports; Creating invoices; Assisting teachers with children; Other ad-hoc duties.