JG

Jolene Goh

Available to hire

Hi, I'm Jolene Goh, a cheerful and outgoing professional based in Singapore with a background in customer service, administration, and education support.

About

Hi, I’m Jolene Goh, a cheerful and outgoing professional based in Singapore with a background in customer service, administration, and education support. I thrive on keeping things organized and delivering friendly, helpful service to customers and colleagues, whether on the phone, via email, or in person. I am eager to take on new challenges, keep things properly arranged, and learn new skills daily.

I enjoy working in collaborative environments and proactively finding solutions, while maintaining a positive attitude and attention to detail. I’m excited to apply my growing HR and admin experience to new opportunities and continue growing both personally and professionally.

  • 5 years' experience
  • Joined March 2026

Industry experience

  • Education
  • Professional Services
  • Other
  • Retail

Work experience· 12 roles

Customer Service Officer · Fair Price GroupSep 2022 – Feb 2025 · 2 yrs 6 mos

Receiving inbound calls and making outbound calls to customers. Receiving and responding emails from customers. Advising customers' queries and providing solutions to their problems. All other ad-hoc duties.

Learning Advisor · LingoAce Pte LtdNov 2021 – Jul 2022 · 9 mos

Hitting sales targets. Advising parents on renewal packages/ school lessons. Rescheduling classes. All other ad-hoc duties.

Admin Assistant · E2i Singapore Pte LtdNov 2020 – Jul 2021 · 9 mos

Help in the funding of Covid-19 Grant; All other ad-hoc duties.

Centre Admin · PCF Sparkle Tots (Centre Administration)Jun 2019 – Apr 2020 · 11 mos
Admin · Agape Little Uni Pte LtdJan 2019 – May 2019 · 5 mos
Admin Assistant · Elitez Pte LtdJan 2019 – May 2019 · 5 mos
Admin Assistant · Elitez Pte LtdJan 2019 – May 2019 · 5 mos
Human Resource Executive · Elitez Pte LtdJun 2018 – Sep 2018 · 4 mos

Education· 8

Bachelor's Degree in Human Resource Management · Kaplan Higher Education Academy2016 – 2021
Diploma in Human Resource Management · Kaplan Higher Education Academy2014 – 2015
GCE N Level · New Town Secondary School2009 – 2013
GCE O Level · New Town Secondary School2009 – 2013

Certifications and awards

Bachelor's Degree in Human Resource Management2016 – 2021
Diploma in Human Resource Management2014 – 2015
GCE N Level2009 – 2013
GCE O Level2009 – 2013

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