I'm Emmanuella-Treasure Ibhade, a dedicated and customer-focused professional based in Niagara Falls, Ontario. I thrive in fast-paced environments where I can deliver compassionate service, manage cash transactions accurately, and support my team to achieve shared goals. I believe in building relationships, solving problems, and contributing to my community through reliable teamwork and clear communication. With a Bachelor of Arts in Media and Communication Studies from Brock University, I bring strong organizational and interpersonal skills to every task. I am eager to apply my education and hands-on experience in customer service and education to roles that value creativity, collaboration, and community engagement.

Emmanuella-Treasure Ibhade

I'm Emmanuella-Treasure Ibhade, a dedicated and customer-focused professional based in Niagara Falls, Ontario. I thrive in fast-paced environments where I can deliver compassionate service, manage cash transactions accurately, and support my team to achieve shared goals. I believe in building relationships, solving problems, and contributing to my community through reliable teamwork and clear communication. With a Bachelor of Arts in Media and Communication Studies from Brock University, I bring strong organizational and interpersonal skills to every task. I am eager to apply my education and hands-on experience in customer service and education to roles that value creativity, collaboration, and community engagement.

Available to hire

I’m Emmanuella-Treasure Ibhade, a dedicated and customer-focused professional based in Niagara Falls, Ontario. I thrive in fast-paced environments where I can deliver compassionate service, manage cash transactions accurately, and support my team to achieve shared goals. I believe in building relationships, solving problems, and contributing to my community through reliable teamwork and clear communication.

With a Bachelor of Arts in Media and Communication Studies from Brock University, I bring strong organizational and interpersonal skills to every task. I am eager to apply my education and hands-on experience in customer service and education to roles that value creativity, collaboration, and community engagement.

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Language

English
Fluent

Work Experience

Cashier and Crew Member
December 1, 2023 - Present
Provided compassionate and efficient customer service, greeted customers and clearly explained nutrition information and store policies; accurately processed cash and electronic payments, maintained balance of cash drawer, and provided timely receipts; resolved customer concerns with actionable follow-up; maintained high standards of cleanliness and organization for the restaurant and restroom.
Teaching Assistant (Co-op)
February 1, 2023 - June 1, 2023
Supported teachers with classroom management and administrative tasks; led small group workshops and reading activities, tailoring communication to engage diverse learners; assisted in supervising recreational activities to promote a supportive and inclusive environment.
Mentor at Future Black Leaders Program – Brock University
January 1, 2025 - Present
Provided mentorship and guidance, supporting leadership development and program activities.
Volunteer at Royal House Redeem Christian Church of God
January 1, 2025 - Present
Volunteer support and community engagement activities.
Volunteer at Destiny Church Fellowship – Brock Campus
January 1, 2025 - Present
Volunteer involvement in campus community initiatives.
Volunteer (CIBC Run for the Cure) at Canadian Cancer Society
January 1, 2022 - December 31, 2022
Volunteer support for fundraising event.
Planning Committee Member at MAFITA Summer Program
January 1, 2022 - December 31, 2022
Participation in planning and coordination of summer program activities.
Volunteer at Bridge of Care Program
January 1, 2016 - December 31, 2022
Volunteer involvement supporting community care initiatives.

Education

Bachelor of Arts: Media and Communication Studies at Brock University
September 1, 2023 - March 30, 2026
High School Diploma at Denis Morris Catholic High School
September 1, 2022 - June 1, 2023
Specialist High Skills Major (SHSM) Program Completion at Denis Morris Catholic High School
January 11, 2030 - January 1, 2023

Qualifications

Specialist High Skills Major (SHSM) Program Completion
January 11, 2030 - January 1, 2023

Industry Experience

Retail, Education, Non-Profit Organization, Professional Services, Media & Entertainment