I’m Oumaima Zidouh, a results-driven showroom and brand operations professional with experience building memorable retail experiences across Casablanca and Europe. I currently oversee showroom operations for Samsung Casablanca, lead merchandising efforts, and coordinate cross-functional teams to deliver outstanding customer experiences. Previously, I led brand community activities for Kvita Beauty (Oujda–Eindhoven) and ran my own photography studio, gaining strong client relations, creative direction, and event coordination skills. I’m passionate about people, brand storytelling, and seamless operations. I enjoy developing marketing strategies, content creation, and digital touchpoints that strengthen brand presence and drive growth. I’m excited to bring energy, strategic thinking, and hands-on leadership to new challenges in retail, marketing, and brand experience.

Oumaima Zidouh

I’m Oumaima Zidouh, a results-driven showroom and brand operations professional with experience building memorable retail experiences across Casablanca and Europe. I currently oversee showroom operations for Samsung Casablanca, lead merchandising efforts, and coordinate cross-functional teams to deliver outstanding customer experiences. Previously, I led brand community activities for Kvita Beauty (Oujda–Eindhoven) and ran my own photography studio, gaining strong client relations, creative direction, and event coordination skills. I’m passionate about people, brand storytelling, and seamless operations. I enjoy developing marketing strategies, content creation, and digital touchpoints that strengthen brand presence and drive growth. I’m excited to bring energy, strategic thinking, and hands-on leadership to new challenges in retail, marketing, and brand experience.

Available to hire

I’m Oumaima Zidouh, a results-driven showroom and brand operations professional with experience building memorable retail experiences across Casablanca and Europe. I currently oversee showroom operations for Samsung Casablanca, lead merchandising efforts, and coordinate cross-functional teams to deliver outstanding customer experiences. Previously, I led brand community activities for Kvita Beauty (Oujda–Eindhoven) and ran my own photography studio, gaining strong client relations, creative direction, and event coordination skills.

I’m passionate about people, brand storytelling, and seamless operations. I enjoy developing marketing strategies, content creation, and digital touchpoints that strengthen brand presence and drive growth. I’m excited to bring energy, strategic thinking, and hands-on leadership to new challenges in retail, marketing, and brand experience.

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Language

Arabic
Fluent
French
Fluent
English
Advanced

Work Experience

Showroom Manager at Samsung Casablanca
June 1, 2025 - Present
Oversees showroom operations, ensures high-quality customer experience, coordinates stock, merchandising, events, and safety. Supervises staff and collaborates with sales and marketing teams.
Manager / Community Manager at Kvita Beauty
February 1, 2022 - November 1, 2024
Develops brand strategy, manages online community, coordinates marketing initiatives, client liaison, and event planning.
Gérante Studio Photo Kodak at Casablanca
September 1, 2017 - December 1, 2019
Owner-manager of a photography studio; client acquisition, creative direction, branding of images, and team coordination.
Commercial / Travel & Insurance Support at TUI Fly / Groupe Casablanca
February 1, 2020 - April 1, 2021
Commercial role supporting sales and airline services; involved in client relations and travel-related services; hybrid work arrangement.
Intern - CNS Casablanca at CNSS/Center
April 1, 2016 - May 1, 2016
Internship providing exposure to administration and operations within the local business environment.

Education

Licence Professionnelle en Marketing at École Supérieure des Sciences Économiques et Management
January 1, 2017 - January 1, 2018
Double Diplôme Licence en Commerce Marketing at Institut Supérieur de Technologie Appliquée
January 1, 2014 - January 1, 2016
Diplôme de Technicien Spécialisé en Gestion des Entreprises at Lycée Ibn Noe Haïtém
January 1, 2013 - January 1, 2014
Baccalauréat (Série Sciences Vie et Terre) at Lycée inconnu
January 1, 2022 - January 1, 2022

Qualifications

Certificat de Sécurité et Sauvetage
February 1, 2020 - March 30, 2026
Certification en Gestion des Stocks et Merchandising
January 1, 2019 - March 30, 2026

Industry Experience

Retail, Consumer Goods, Media & Entertainment, Professional Services, Travel & Hospitality