Product Designer at CB Insights

Head design efforts for the generative AI engineering team, crafting solutions that turn data into insights. Led the design of Instant Insights, an AI report generation suite. Shaped product vision, conducted customer interviews with 30 Fortune 500 clients, and designed the product based on learnings. The feature responsible for $5M+ in ARR and the #1 cited reason for renewal in 2024. Led design and development of ChatCBI, the company's flagship AI chatbot, from MVP to full product, with rigorous client testing and QA. Managed frontend development and independently drove product refinements. Redesigned the data ingestion platform to structure and quality-check unstructured data, reducing processing time by 50% and delivering cost savings. Advocated for user research and developing a framework to integrate usability testing into product development and mentoring the design team.

UX Designer at S&P Global

Lead designer for ESG initiatives on the Market Intelligence platform (including ESG Scoring, Environmental, Climate Risk & Impact Analytics). Translated complex datasets into new product offerings. Prototyped and usability-tested a mobile-first Investment Banking dashboard, driving increased adoption of the Market Intelligence mobile app. Led design across several areas of the platform including Estimates, Corporate Ownership, Cap Tables, Leverage Financing, List Management, Portfolio Analysis, Earnings Transcripts, and Real-time Investment Dashboard.

Project Manager at Penton Media

Involved in all phases of the project life cycle to build an enterprise CMS system and frontend for 70+ editorial outlets, coordinating 3 development teams and over 30 developers. Developed a company-wide branded content program, resulting in a new revenue source and over $200,000 in initial yearly revenue.