Throughout my professional experience, I have gained strong skills in direct customer service – both individual and business – in various contexts and industry environments. I worked as a receptionist at Hotel Kossak, where I was responsible for being the first point of contact with guests, providing information, handling reservations, and ensuring a positive image of the hotel. Previously, I supported the team at the Kraków Salt Cave in reception tasks as well as promotional activities on social media, particularly in communication with international clients. This experience allowed me to operate effectively in situations requiring high personal culture, attentiveness, and flexibility in communication. At the same time, I also developed in a corporate environment – for one year I collaborated on the Canal+ project as a consultant. I was responsible for resolving technical issues related to applications, payments, and customer interactions. I also practiced sales techniques and persuasive communication. Thanks to this, I am able not only to quickly identify user needs but also to propose solutions and translate technical knowledge into clear and understandable language. I have experience working with clients from diverse cultural and linguistic backgrounds. I am fluent in Polish and Russian, and I can communicate in English, Belarusian, and Ukrainian. My previous roles have helped me develop attentiveness to the needs of others, the ability to think logically under pressure, and flexibility in adapting to changing conditions. I do not limit myself to one path – I am ready to take on new challenges that broaden my horizons and allow me to apply my competencies in different areas.…Throughout my professional experience, I have gained strong skills in direct customer service – both individual and business – in various contexts and industry environments. I worked as a receptionist at Hotel Kossak, where I was responsible for being the first point of contact with guests, providing information, handling reservations, and ensuring a positive image of the hotel. Previously, I supported the team at the Kraków Salt Cave in reception tasks as well as promotional activities on social media, particularly in communication with international clients. This experience allowed me to operate effectively in situations requiring high personal culture, attentiveness, and flexibility in communication. At the same time, I also developed in a corporate environment – for one year I collaborated on the Canal+ project as a consultant. I was responsible for resolving technical issues related to applications, payments, and customer interactions. I also practiced sales techniques and persuasive communication. Thanks to this, I am able not only to quickly identify user needs but also to propose solutions and translate technical knowledge into clear and understandable language. I have experience working with clients from diverse cultural and linguistic backgrounds. I am fluent in Polish and Russian, and I can communicate in English, Belarusian, and Ukrainian. My previous roles have helped me develop attentiveness to the needs of others, the ability to think logically under pressure, and flexibility in adapting to changing conditions. I do not limit myself to one path – I am ready to take on new challenges that broaden my horizons and allow me to apply my competencies in different areas.WWWW…