Available to hire
I am a curious and results-driven tech professional with hands-on experience across front-end and back-end development, data science, and IT operations. I enjoy turning raw data into actionable insights and building scalable web apps using MERN stack, Power BI, and Tableau, while delivering reliable support and efficient problem solving.
I thrive in collaborative environments, love learning new tools, and aim to continuously grow my skills in data analytics, cloud deployment, and modern UI/UX design.
Skills
Language
Afar
Beginner
Work Experience
Senior Representative, Operations at Concentrix Daksh Services India Private Limited
January 1, 2024 - July 1, 2024Senior operations professional responsible for ensuring service quality, process optimization, and cross-functional coordination to meet performance targets.
Representative, Operations at Concentrix Daksh Services India Private Limited
October 1, 2020 - October 1, 2022Handled customer inquiries, adhered to processes, tracked performance metrics, and contributed to continuous process improvements.
System and Network Support Engineer at New Generation
May 1, 2016 - May 1, 2017Provided system and network support in Patel Nagar, Delhi; troubleshooted hardware/software issues, ensured uptime, performed maintenance, and maintained documentation.
Technical Support Engineer at Ensure Support Services India Ltd
May 1, 2015 - April 1, 2016Delivered technical support and solutions to customers, installed/configured hardware and software, and supported ticketing and customer satisfaction.
Education
Diploma Course Certification in DSA in JAVA with WebDev in Full Stack (MERN) Certified at ApnaCollege, Online Course
January 1, 2024 - January 1, 2025Diploma Course Certification in Data Scientist at Simplilearn, Online Course
January 1, 2022 - January 1, 2023Master of Computer Application (M.C.A) at Kumaun University, Almora Campus, Nainital, Uttarakhand
January 1, 2020 - January 1, 2023Bachelor of Computer Application (B.C.A) at Arunachal University of Studies, Namsai, Arunachal Pradesh
January 1, 2017 - January 1, 2020Diploma Advance Diploma in Computer Hardware -chip level & Networking at A-Set Institute, Karol Bagh, New Delhi
January 1, 2013 - January 1, 2015Intermediate (12th) at Govt, Boys' Senior Secondary School, Patel Nagar, New Delhi
January 1, 2011 - January 1, 2012High School (10th) at Govt, Boys' Senior Secondary School, Patel Nagar, New Delhi
January 1, 2009 - January 1, 2010Qualifications
MCP Certification
December 25, 2014 - December 25, 2014MCTS Certification
December 25, 2014 - December 25, 2014Industry Experience
Computers & Electronics, Software & Internet, Professional Services, Education, Retail
Skills
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