I am a hospitality professional with 10+ years of international experience across luxury hotels, including Palazzo Versace Dubai, Hilton, Marriott International, W Hotels, and luxury resorts. I excel at leading high-performing teams, delivering Forbes-level guest experiences, managing high-revenue outlets, and building lasting relationships with VIP clientele. I am known for leadership, operational excellence, revenue growth, and maintaining exceptional service standards in fast-paced luxury environments. I thrive in complex, multicultural settings and am committed to upholding brand standards while driving exceptional guest satisfaction.

Ketevan Iremadze

I am a hospitality professional with 10+ years of international experience across luxury hotels, including Palazzo Versace Dubai, Hilton, Marriott International, W Hotels, and luxury resorts. I excel at leading high-performing teams, delivering Forbes-level guest experiences, managing high-revenue outlets, and building lasting relationships with VIP clientele. I am known for leadership, operational excellence, revenue growth, and maintaining exceptional service standards in fast-paced luxury environments. I thrive in complex, multicultural settings and am committed to upholding brand standards while driving exceptional guest satisfaction.

Available to hire

I am a hospitality professional with 10+ years of international experience across luxury hotels, including Palazzo Versace Dubai, Hilton, Marriott International, W Hotels, and luxury resorts. I excel at leading high-performing teams, delivering Forbes-level guest experiences, managing high-revenue outlets, and building lasting relationships with VIP clientele.

I am known for leadership, operational excellence, revenue growth, and maintaining exceptional service standards in fast-paced luxury environments. I thrive in complex, multicultural settings and am committed to upholding brand standards while driving exceptional guest satisfaction.

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Work Experience

Restaurant Manager at Palazzo Versace Dubai
April 1, 2025 - Present
Oversee full restaurant operations including P&L, budgeting, and cost control. Lead large multicultural teams, ensuring productivity, engagement, and performance excellence. Deliver exceptional VIP guest experiences and personalized luxury service. Drive revenue growth, implement strategies, and exceed financial targets. Ensure compliance with luxury brand standards and operational excellence.
Assistant Restaurant Manager at Palazzo Versace Dubai
September 1, 2024 - April 1, 2025
Supported full restaurant operations in a luxury environment with focus on guest satisfaction and team leadership. Maintained high service standards and handled VIP service delivery. Assisted in staff training, onboarding, and performance management in line with luxury service expectations. Monitored daily operations, ensuring smooth coordination between service, bar, and kitchen teams. Contributed to upselling strategies and revenue optimization through guest engagement. Ensured adherence to brand standards, hygiene, and operational procedures.
Food & Beverage Supervisor (Pre-Opening) at Hilton Dubai Palm Jumeirah
August 1, 2022 - September 1, 2024
Played a key role in the successful pre-opening of a large luxury beachfront resort. Developed SOPs, trained teams, and ensured smooth operational setup. Managed high-volume service while maintaining brand standards and guest satisfaction. Coordinated with departments to deliver seamless guest experience.
Beverage & Food Captain at Le Méridien Batumi, Marriott International
June 1, 2020 - July 1, 2022
Supervised restaurant and bar operations ensuring premium guest service. Led service teams and coordinated between kitchen and bar for smooth operations. Enhanced guest satisfaction through attention to detail and leadership.
Bartender at W Doha
January 1, 2020 - May 1, 2020
Delivered high-end mixology experiences for international luxury clientele. Maintained exceptional service standards and personalized guest engagement.
Bartender at Faarufushi Maldives
May 1, 2019 - December 1, 2019
Provided luxury resort beverage service in a high-end environment. Built strong guest relationships and delivered personalized experiences.
Bartender at Aloft Hotel, UAE
February 1, 2017 - March 1, 2019
Managed bar operations and developed creative beverage concepts. Delivered engaging service and built repeat clientele.
Waitress at Sheraton Batumi Hotel, Marriott International
July 1, 2013 - February 1, 2017
Delivered fine dining service, VIP guest care, and banquet operations. Maintained high standards of service and guest satisfaction.

Education

BA in Business & Economics at Shota Rustaveli State University
January 1, 2012 - January 1, 2016

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Professional Services

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