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I am a third-year Communications and Politics student at the University of Otago, naturally drawn to work that helps me understand how others think, respond, and engage with the world. I instinctively look for the why behind situations to help me recognise what will resonate with audiences. I’m building my digital PR portfolio, including press releases, campaigns, articles, event concepts, and other projects. I’m excited to bring my curiosity and strong work ethic to a communications or PR role where I can learn from experienced people, take on real responsibility, and be part of work that makes a difference. What sets me apart is the calm, practical way I handle things when they don’t go to plan. Having worked across support work, reception, and customer-facing roles, I communicate with care, manage shifting responsibilities, and adapt when situations change unexpectedly. My background in debating, speech competitions, and a structured boarding-school environment has strengthened my writing, my confidence, and my resilience.…I am a third-year Communications and Politics student at the University of Otago, naturally drawn to work that helps me understand how others think, respond, and engage with the world. I instinctively look for the why behind situations to help me recognise what will resonate with audiences. I’m building my digital PR portfolio, including press releases, campaigns, articles, event concepts, and other projects. I’m excited to bring my curiosity and strong work ethic to a communications or PR role where I can learn from experienced people, take on real responsibility, and be part of work that makes a difference. What sets me apart is the calm, practical way I handle things when they don’t go to plan. Having worked across support work, reception, and customer-facing roles, I communicate with care, manage shifting responsibilities, and adapt when situations change unexpectedly. My background in debating, speech competitions, and a structured boarding-school environment has strengthened my writing, my confidence, and my resilience.

Jade Matthews

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I am a third-year Communications and Politics student at the University of Otago, naturally drawn to work that helps me understand how others think, respond, and engage with the world. I instinctively look for the why behind situations to help me recognise what will resonate with audiences. I’m building my digital PR portfolio, including press releases, campaigns, articles, event concepts, and other projects. I’m excited to bring my curiosity and strong work ethic to a communications or PR role where I can learn from experienced people, take on real responsibility, and be part of work that makes a difference. What sets me apart is the calm, practical way I handle things when they don’t go to plan. Having worked across support work, reception, and customer-facing roles, I communicate with care, manage shifting responsibilities, and adapt when situations change unexpectedly. My background in debating, speech competitions, and a structured boarding-school environment has strengthened my writing, my confidence, and my resilience.…I am a third-year Communications and Politics student at the University of Otago, naturally drawn to work that helps me understand how others think, respond, and engage with the world. I instinctively look for the why behind situations to help me recognise what will resonate with audiences. I’m building my digital PR portfolio, including press releases, campaigns, articles, event concepts, and other projects. I’m excited to bring my curiosity and strong work ethic to a communications or PR role where I can learn from experienced people, take on real responsibility, and be part of work that makes a difference. What sets me apart is the calm, practical way I handle things when they don’t go to plan. Having worked across support work, reception, and customer-facing roles, I communicate with care, manage shifting responsibilities, and adapt when situations change unexpectedly. My background in debating, speech competitions, and a structured boarding-school environment has strengthened my writing, my confidence, and my resilience.

Available to hire

I am a third-year Communications and Politics student at the University of Otago, naturally drawn to work that helps me understand how others think, respond, and engage with the world. I instinctively look for the why behind situations to help me recognise what will resonate with audiences. I’m building my digital PR portfolio, including press releases, campaigns, articles, event concepts, and other projects. I’m excited to bring my curiosity and strong work ethic to a communications or PR role where I can learn from experienced people, take on real responsibility, and be part of work that makes a difference.

What sets me apart is the calm, practical way I handle things when they don’t go to plan. Having worked across support work, reception, and customer-facing roles, I communicate with care, manage shifting responsibilities, and adapt when situations change unexpectedly. My background in debating, speech competitions, and a structured boarding-school environment has strengthened my writing, my confidence, and my resilience.

Skills

Copywriting

Data Visualization

Experience Level

Copywriting

Expert

Data Visualization

Intermediate

Language

English

Fluent

Work Experience

Reception & Administration (temporary role) at Reserve Bank of New Zealand

January 1, 2026 - Present

Managed front-of-house reception, greeted visitors, answered calls, scheduled appointments, and assisted staff with day-to-day administrative tasks, including document preparation and records management. Maintained accuracy, discretion, and a calm approach in a security-focused environment to support smooth operations.

Bar Staff – VIP Areas at Multi Events Limited

February 1, 2026 - Present

Delivered high-standard customer service in fast-moving VIP areas at large-scale events; communicated clearly with guests and the wider team, adapted quickly to changing demands, and maintained attention to detail during busy service periods.

Bar Staff at Urban Gourmet ASB Tennis Classic

January 1, 2024 - Present

Part of the bar team during a flagship international sporting event, serving guests in a fast-paced environment with timing and accuracy, managing queues, and supporting the wider catering team to deliver guest experiences at a major event.

Brand Ambassador at SPUR

January 1, 2025 - Present

Represented brands at events and activations, managed product demonstrations and sampling, and engaged with customers to create positive, memorable interactions. Quickly learned campaign details and communicated key messages with energy and confidence.

Support Worker at RDNS

October 1, 2025 - Present

Supported clients in their homes with daily tasks, observed changes in wellbeing, communicated with supervisors when attention was needed, and demonstrated respect and patience to create stability for clients relying on consistent support.

Sales Assistant (Christmas) at Flo & Frankie

November 1, 2023 - December 31, 2023

Supported customers during peak Christmas rush, helped with gifts and styling, restocked and maintained tidy displays, and processed transactions efficiently to ensure a warm, positive customer experience.

Customer Service Representative at Life Pharmacy

May 1, 2023 - November 30, 2023

Supported customers with retail and basic healthcare enquiries, suggested suitable products, managed transactions, restocked shelves, and assisted the pharmacy team while handling sensitive conversations with care.

Customer Service Representative at Urgent Couriers

August 1, 2022 - August 31, 2023

Handled incoming calls and online enquiries, helped customers track deliveries, resolve issues, and book urgent jobs. Coordinated with drivers and dispatch to keep information accurate and deliveries moving in a fast-paced environment.

Gallery Assistant at World Press Photo Exhibition

June 1, 2023 - July 31, 2023

Welcomed visitors, guided them through the exhibition, answered questions, managed visitor flow, and supported daily operations including opening/closing and monitoring the space to ensure a calm, respectful environment.

Sales Assistant / Healthcare at Life Pharmacy

May 1, 2023 - November 30, 2023

Supported customers with retail and basic healthcare enquiries, managed transactions, restocked shelves, and assisted the pharmacy team with customer flow and care.