I am a recent BSc (Hons) Software Engineering graduate with a 2:1 from Manchester Metropolitan University. I’m technically strong and creatively minded, with hands-on experience in UX research, UI design, prototyping, and full-stack web development. I enjoy turning complex problems into clean, intuitive user experiences and have worked across both collaborative, multidisciplinary teams and solo projects. I’m driven, adaptable, and passionate about creating digital products that feel effortless for users. Whether I’m in the office or working remotely, I bring a thoughtful, user-centered approach to every project. Outside of work, I enjoy board games, golf, and playing pool, and I’m always happy collaborating with people and being sociable.

Thomas Flanagan

I am a recent BSc (Hons) Software Engineering graduate with a 2:1 from Manchester Metropolitan University. I’m technically strong and creatively minded, with hands-on experience in UX research, UI design, prototyping, and full-stack web development. I enjoy turning complex problems into clean, intuitive user experiences and have worked across both collaborative, multidisciplinary teams and solo projects. I’m driven, adaptable, and passionate about creating digital products that feel effortless for users. Whether I’m in the office or working remotely, I bring a thoughtful, user-centered approach to every project. Outside of work, I enjoy board games, golf, and playing pool, and I’m always happy collaborating with people and being sociable.

Available to hire

I am a recent BSc (Hons) Software Engineering graduate with a 2:1 from Manchester Metropolitan University. I’m technically strong and creatively minded, with hands-on experience in UX research, UI design, prototyping, and full-stack web development. I enjoy turning complex problems into clean, intuitive user experiences and have worked across both collaborative, multidisciplinary teams and solo projects. I’m driven, adaptable, and passionate about creating digital products that feel effortless for users.

Whether I’m in the office or working remotely, I bring a thoughtful, user-centered approach to every project. Outside of work, I enjoy board games, golf, and playing pool, and I’m always happy collaborating with people and being sociable.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Work Experience

IT Technician at A Division, Blackpool
August 1, 2025 - Present
Provided first-line technical support to clients, troubleshooting hardware, software, and network issues via Freshdesk and remote sessions. Logged and tracked tickets, escalating complex problems to senior colleagues where needed. Assisted in maintaining knowledge base articles and improving response documentation. Enhanced overall efficiency by identifying recurring issues and implementing process improvements.
Customer Service & Hospitality Roles at Various Hospitality Roles
May 1, 2021 - June 1, 2025
Adapted quickly to new roles and teams across varied hospitality environments. Developed resilience, attention to detail, and a strong work ethic.

Education

BSc (Hons) Software Engineering (2:1) at Manchester Metropolitan University
January 11, 2030 - July 1, 2025
BTEC Level 3 in Information Technology at Blackpool Sixth Form College
January 1, 2020 - January 1, 2022

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Education, Travel & Hospitality

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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