Hi, I’m Pablo Serfaty Bayon—a dynamic and results-driven professional transitioning into Social Media and Community Management. I bring a strong background in fast-paced operational leadership and hands-on experience in crafting engaging content and building online communities. I thrive on turning ideas into action and helping brands connect with their audiences with authenticity and creativity. I excel at managing online interactions, analyzing engagement, and coordinating cross-functional teams to deliver outcomes. Proficient with tools like Microsoft Excel, UKG Pro, and SuccessFactors, I combine data-driven decision making with a collaborative, friendly approach to leadership. I’m excited to bring my blend of operations, marketing, and people skills to a dedicated social media and community role.

Pablo Serfaty Bayon

Hi, I’m Pablo Serfaty Bayon—a dynamic and results-driven professional transitioning into Social Media and Community Management. I bring a strong background in fast-paced operational leadership and hands-on experience in crafting engaging content and building online communities. I thrive on turning ideas into action and helping brands connect with their audiences with authenticity and creativity. I excel at managing online interactions, analyzing engagement, and coordinating cross-functional teams to deliver outcomes. Proficient with tools like Microsoft Excel, UKG Pro, and SuccessFactors, I combine data-driven decision making with a collaborative, friendly approach to leadership. I’m excited to bring my blend of operations, marketing, and people skills to a dedicated social media and community role.

Available to hire

Hi, I’m Pablo Serfaty Bayon—a dynamic and results-driven professional transitioning into Social Media and Community Management. I bring a strong background in fast-paced operational leadership and hands-on experience in crafting engaging content and building online communities. I thrive on turning ideas into action and helping brands connect with their audiences with authenticity and creativity.

I excel at managing online interactions, analyzing engagement, and coordinating cross-functional teams to deliver outcomes. Proficient with tools like Microsoft Excel, UKG Pro, and SuccessFactors, I combine data-driven decision making with a collaborative, friendly approach to leadership. I’m excited to bring my blend of operations, marketing, and people skills to a dedicated social media and community role.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Advanced
Spanish; Castilian
Advanced

Work Experience

Shop Manager at Seven Wonders Ltd, ISFC
January 1, 2024 - January 1, 2025
Managed all client communications via email, coordinating catering and event arrangements. Utilized advanced Excel spreadsheets to streamline tracking for catering orders and logistics. Oversaw total shop operations, including health and safety regulations and administrative tasks.
Duty Manager at The Fallow Dublin Airport (SSP)
January 1, 2022 - January 1, 2024
Coordinated staff shifts and training, focusing on professional development and high performance. Managed digital systems for payroll, holiday tracking, and scheduling via UKG Pro and SuccessFactors. Resolved customer complaints and maintained a positive brand image.
Team Leader at Tap & Brew Dublin Airport (SSP)
January 1, 2021 - January 1, 2022
Supervised high-volume bar shifts while maintaining premium service standards. Controlled inventory and stock data entry using the Lynx BM system.

Education

Community Management, Social Media, and Marketing at Deusto Formación
January 11, 2030 - April 1, 2026
B2 Certificate of English at Trinity College
January 11, 2030 - April 1, 2026
Secondary Education at IES Carmen Conde
January 11, 2030 - April 1, 2026

Qualifications

B2 Certificate of English – Trinity College
January 11, 2030 - April 1, 2026
Community Management, Social Media, and Marketing – Deusto Formación
January 11, 2030 - April 1, 2026
Practical Safety Management (Workshop)
January 11, 2030 - April 1, 2026
Kronos Workshop Training
January 11, 2030 - April 1, 2026
Heineken, Guinness, and Coffee Training
January 11, 2030 - April 1, 2026

Industry Experience

Media & Entertainment, Professional Services, Travel & Hospitality, Transportation & Logistics, Retail