I am an experienced Content Moderator with over nine years of experience in digital content management and annotation accuracy improvement. I have a proven track record of achieving top agent certifications and enhancing operational efficiency through advanced internet research and time management skills. I am dedicated to maintaining high-quality standards, exceeding client expectations, and contributing to team success in dynamic environments.

Peter Mane Nzoka

I am an experienced Content Moderator with over nine years of experience in digital content management and annotation accuracy improvement. I have a proven track record of achieving top agent certifications and enhancing operational efficiency through advanced internet research and time management skills. I am dedicated to maintaining high-quality standards, exceeding client expectations, and contributing to team success in dynamic environments.

Available to hire

I am an experienced Content Moderator with over nine years of experience in digital content management and annotation accuracy improvement.

I have a proven track record of achieving top agent certifications and enhancing operational efficiency through advanced internet research and time management skills. I am dedicated to maintaining high-quality standards, exceeding client expectations, and contributing to team success in dynamic environments.

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Experience Level

Intermediate
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Content Moderator at Samasource
January 1, 2021 - January 1, 2026
Moderated digital content and improved annotation accuracy; achieved top agent certifications and contributed to efficient internet research practices.
Associate Level Three at Samasource
January 1, 2019 - January 1, 2021
Progressed through responsibilities focused on quality assurance, annotation tasks, and moderation workflows.
Agent at Samasource
January 1, 2017 - January 1, 2019
Performed moderation and annotation tasks contributing to accuracy improvements.
Casualty Work at Petco Industry
January 1, 2011 - January 1, 2014
Casualty-related work within Petco industry operations.
Agent at Sama
January 1, 2017 - January 1, 2019
Moderated digital content, including image annotation and web research, and supported quality assurance to maintain high annotation accuracy.
Associate Level Three at Sama
January 1, 2019 - January 1, 2021
Promoted to Associate Level Three, supervised moderation tasks and provided guidance to junior moderators, contributing to team performance.
Content Moderator at Sama
January 1, 2021 - Present
Ongoing content moderation role; achieved Top Agent Certification with a 100% quality score and AHT; improved image annotation accuracy by 15% and reduced search time by 20% through efficient internet research.

Education

Kenya Certificate of Secondary Education at St Mary Secondary School
January 1, 2007 - January 1, 2010
Getting Connected: Computer Packages, Graphic Design at Nairobites Trust
January 1, 2016 - January 1, 2017
Samasource Certificate at Samaschool
January 1, 2017 - January 1, 2017
Kenya Certificate of Secondary Education at ST MARY SECONDARY SCHOOL
January 1, 2007 - January 1, 2010
Getting Connected: Computer Packages, Graphic Design at NAIROBITES TRUST
January 1, 2016 - January 1, 2017
Samasource Certificate at Samaschool
January 1, 2017 - January 1, 2017

Qualifications

Samasource Certificate in Digital Literacy
January 1, 2017 - April 1, 2026
Samasource Certificate in Image Annotation
January 1, 2017 - April 1, 2026
Samasource Certificate in Internet Research
January 1, 2017 - April 1, 2026
Samasource Certificate in Work Readiness
January 1, 2017 - April 1, 2026
Leadership Participation Certificate - Kenya Red Cross First Aid
January 11, 2030 - April 1, 2026
Kenya Red Cross Disaster Management Certificate
January 11, 2030 - April 1, 2026
Participation Certificate - Kenya Red Cross Disaster Management
January 11, 2030 - April 1, 2026
Samasource Certificate in Digital Literacy
January 1, 2017 - May 8, 2026
Samasource Certificate in Image Annotation
January 1, 2017 - May 8, 2026
Samasource Certificate in Internet Research
January 1, 2017 - May 8, 2026
Samasource Certificate in Work Readiness
January 1, 2017 - May 8, 2026
Leadership Participation Certificate - Kenya Red Cross
January 11, 2030 - May 8, 2026
First Aid Participation Certificate - Kenya Red Cross
January 11, 2030 - May 8, 2026
Disaster Management Certificate - Kenya Red Cross
January 11, 2030 - May 8, 2026

Industry Experience

Media & Entertainment, Software & Internet, Professional Services