Simona Petrova

Digital Marketing Specialist at Digital Nomad Ltd.

Developed monthly media plans for clients (brands); created content including copywriting focused on boosting engagement and building trust; established content pillars aligned with campaign objectives; collaborated with the graphic designer to provide visual guidelines for social media content; copywriting for campaigns; conducted trend research and brainstorming for brand positioning; coordinated with internal teams; supported performance tracking and optimization of campaigns.

Receptionist at Thracian Hotels Ltd

Answered phone calls and maintained correspondence via email and social media; informed guests about additional services; prepared reservations and managed changes or cancellations; monitored guest accommodations; issued invoices for main and additional services; used Clock PMS+ system; adhered to hotel standards and policies.

Receptionist at Kovex Ltd

Welcomed and registered guests; assisted with inquiries and resolved issues; coordinated with the reservations department and front desk; processed payments and issued invoices; ensured guest satisfaction and smooth operation of hotel front desk.