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I am a versatile professional with 6+ years of remote customer service, digital management, and administrative experience. I blend these skills with proven success as a mixed media artist and entrepreneur. I'm skilled in visual storytelling, website maintenance, digital marketing, client relations, and operational efficiency. I'm seeking remote opportunities to apply creative, organizational, and technical expertise.…I am a versatile professional with 6+ years of remote customer service, digital management, and administrative experience. I blend these skills with proven success as a mixed media artist and entrepreneur. I'm skilled in visual storytelling, website maintenance, digital marketing, client relations, and operational efficiency. I'm seeking remote opportunities to apply creative, organizational, and technical expertise.

Andrew Hagberg

Designer, Web Designer, App Designer, +4

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I am a versatile professional with 6+ years of remote customer service, digital management, and administrative experience. I blend these skills with proven success as a mixed media artist and entrepreneur. I'm skilled in visual storytelling, website maintenance, digital marketing, client relations, and operational efficiency. I'm seeking remote opportunities to apply creative, organizational, and technical expertise.…I am a versatile professional with 6+ years of remote customer service, digital management, and administrative experience. I blend these skills with proven success as a mixed media artist and entrepreneur. I'm skilled in visual storytelling, website maintenance, digital marketing, client relations, and operational efficiency. I'm seeking remote opportunities to apply creative, organizational, and technical expertise.

Available to hire

I am a versatile professional with 6+ years of remote customer service, digital management, and administrative experience. I blend these skills with proven success as a mixed media artist and entrepreneur.

I’m skilled in visual storytelling, website maintenance, digital marketing, client relations, and operational efficiency. I’m seeking remote opportunities to apply creative, organizational, and technical expertise.

Skills

Experience Level

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Work Experience

Customer Service Representative (Remote) at Knight Media Networks Inc.

March 1, 2020 - December 1, 2024

Delivered remote technical and customer support for website design/media clients; resolved 95%+ of inquiries on first contact and boosted retention. Managed website maintenance, content updates, and troubleshooting to improve user experience and site performance. Handled multi-channel communication (email, phone, chat) for 50+ weekly client interactions. Collaborated with design teams to execute projects while maintaining brand consistency.

Mixed Media Artist & Entrepreneur at Self-Employed

January 1, 2015 - Present

Created and sold original mixed media artwork via online platforms, galleries, and exhibits, generating consistent sales and custom commissions. Developed and executed digital marketing campaigns (social media, email, SEO) that increased online visibility by 200%+ and drove direct sales. Built lasting collector relationships, resulting in repeat purchases and referral business.

Logistics & Delivery Specialist at DoorDash

December 1, 2019 - Present

Completed 5,000+ deliveries with 4.9+ average rating by optimizing routes and maintaining exceptional customer satisfaction. Resolved real-time challenges using navigation apps and problem-solving to ensure on-time performance in high-volume markets.

Administrative Assistant at Hagberg and Associates

December 1, 2015 - June 1, 2021

Drafted marketing proposals, client correspondence, and research reports to support outreach and engagement efforts. Streamlined administrative operations, technical troubleshooting, and workflows, reducing processing time by 30%.

Barista & Shift Supervisor at Starbucks

June 1, 2006 - July 1, 2015

Provided high-quality customer service in fast-paced settings; trained new team members and managed inventory.