user1595781

Experience Level

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Language

English
Fluent

Work Experience

Communications & Content Manager at Capita Plc
August 1, 2024 - Present
Delivered and scaled LinkedIn content strategy, publishing 227 posts and driving audience growth and brand visibility. Grew LinkedIn followers to 429.6K and improved engagement. Launched a LinkedIn newsletter with 62.2K subscribers in four months and achieved strong impressions and content performance.
Social Media & Communications Manager at Sir Robert McAlpine
August 1, 2022 - August 1, 2024
Led social media strategy aligned with business values; audited accounts; delivered training; created content schedules for 118k+ followers; maintained brand consistency and cross-team collaboration; built landing pages and managed partner campaigns.
Social Media & Content Manager at Gemporia Partnership – JewelleryMaker
May 1, 2020 - August 1, 2022
Led day-to-day social and digital content across 117k+ followers; drove engagement and revenue; produced content using Canva and Photoshop; grew online community through campaigns and influencer engagement.
Marketing Communications and CRM Executive at Gemporia Partnership – JewelleryMaker
October 1, 2019 - May 1, 2020
Owned CRM and email marketing; integrated data to create automated customer journeys; built KPI reporting; launched a crafter community including a Facebook Group with rapid member growth.
Digital Marketing Officer at Acorns Children’s Hospice
October 1, 2018 - October 1, 2019
Managed paid and organic social campaigns; produced website content; promoted fundraising events; analyzed data to inform content and case studies.
Digital Marketing Assistant at Gemporia Partnership – Gemporia
May 1, 2017 - October 1, 2018
Led E-CRM campaigns; performed testing and reporting; collaborated with teams to optimize campaigns; contributed to a 30% ROI improvement over 12 months.
Campaign Assistant at Gemporia Partnership – Campaigns
August 1, 2016 - May 1, 2017
Supported campaign execution; coordinated with photography, video and graphic designers; used Canva and Photoshop to generate content; developed project plans and briefs.
Creative & Digital Media Apprentice at NHS – Birmingham South Central Clinical Commissioning Group
January 1, 2015 - July 1, 2016
Managed and created social content; assisted with event project management; supported patient participant focus groups and research.
Location Assistant at ITV/Endemol – Give a Pet a Home
May 1, 2015 - June 1, 2015
Supported production teams across sound, camera and talent coordination during live filming; assisted with scheduling and on-set logistics.

Education

Level 3 Diploma – Creative & Digital Media at Bournville College
January 1, 2015 - January 1, 2016
Level 3 NVQ – Creative & Digital Media at Bournville College
January 1, 2015 - January 1, 2016
Level 3 Diploma – Lens Based Media at Birmingham Metropolitan College
January 1, 2012 - January 1, 2013
Level 2 Diploma – Music Composition at Birmingham Metropolitan College
January 1, 2012 - January 1, 2013

Qualifications

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Industry Experience

Media & Entertainment, Professional Services, Education, Retail, Healthcare, Software & Internet