2-paragraph first-person bio, friendly tone…

Ataa Ibraheem

2-paragraph first-person bio, friendly tone…

Available to hire

2-paragraph first-person bio, friendly tone

Skills

Experience Level

Language

Arabic
Fluent
English
Beginner
German
Beginner

Work Experience

Customer Service Experience at ariika
December 1, 2024 - Present
Conducting comprehensive post-purchase surveys to evaluate products, agent performance, and delivery efficiency. Analyzing customer feedback to improve service quality and internal operations. Managing high-volume customer interactions, consistently maintaining a 95%+ satisfaction rate.
Assistant Account Manager & CS Supervisor at EKBroker
August 1, 2021 - February 1, 2023
Supervised customer support operations and managed account documentation accuracy.
Sales and Marketing Specialist at Shams Sporting Club
February 1, 2021 - August 1, 2021
Sales and marketing activities to promote memberships and events.

Education

Professional Diploma in Digital Marketing (META) at Arab Academy for Science, Technology and Maritime Transport (AAST)
January 11, 2030 - April 4, 2026
Bachelor’s Degree in Management Information Systems (MIS) at Future Academy
January 11, 2030 - January 1, 2023

Qualifications

Professional Diploma in Digital Marketing (META)
January 11, 2030 - April 4, 2026
Customer Satisfaction Excellence Award (ariika)
January 11, 2030 - April 4, 2026

Industry Experience

Education, Professional Services, Media & Entertainment, Retail

Skills

Experience Level