Detail-oriented and reliable Visa Consultant and Recruitment Coordinator with hands-on experience in UAE visa processing, especially for domestic workers. Skilled in managing client communications, documentation, and government portal submissions, with a proven ability to work efficiently in remote environments. Strong data entry and organizational skills combined with a proactive approach to problem-solving and compliance. Fluent in English and Arabic, committed to delivering accurate, timely results while maintaining excellent customer service and upholding legal standards.…

Hamzanamo

Detail-oriented and reliable Visa Consultant and Recruitment Coordinator with hands-on experience in UAE visa processing, especially for domestic workers. Skilled in managing client communications, documentation, and government portal submissions, with a proven ability to work efficiently in remote environments. Strong data entry and organizational skills combined with a proactive approach to problem-solving and compliance. Fluent in English and Arabic, committed to delivering accurate, timely results while maintaining excellent customer service and upholding legal standards.…

Available to hire

Detail-oriented and reliable Visa Consultant and Recruitment Coordinator with hands-on experience in UAE visa processing, especially for domestic workers. Skilled in managing client communications, documentation, and government portal submissions, with a proven ability to work efficiently in remote environments.

Strong data entry and organizational skills combined with a proactive approach to problem-solving and compliance. Fluent in English and Arabic, committed to delivering accurate, timely results while maintaining excellent customer service and upholding legal standards.

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Language

English
Fluent
Arabic
Fluent

Work Experience

Customer Service Representative at US Global
June 1, 2023 - November 1, 2023
Efficiently handled high-volume inbound and outbound sales calls; achieved a 20% increase in monthly sales targets. Addressed and resolved customer complaints with professionalism, maintaining customer satisfaction at 95%. Built strong client relationships, leading to repeat business and loyalty. Collaborated with sales teams to streamline processes and reduce response time for inquiries by 15%.
Course & Operations Coordinator at HAWARD TECHNOLOGY MIDDLE EAST
January 1, 2024 - November 1, 2024
Managed end-to-end logistics for training courses, including venue selection, equipment procurement, and instructor coordination, improving overall efficiency by 20%. Developed and maintained training schedules aligned with organizational goals and participant availability. Coordinated with instructors, subject matter experts, and external vendors to deliver high-quality training materials and resources. Implemented feedback mechanisms to gather participant evaluations and continuously improve content and delivery methods. Collaborated with cross-functional teams to integrate training programs into organizational development strategies.
Visa & Recruitment Specialist at MAID SCC UAE
January 1, 2025 - Present
Remotely managed and submitted visa applications for domestic workers via UAE government portals (ICP, MOHRE, TASHEEL), ensuring full compliance with immigration standards and zero processing errors. Communicated with clients and sponsors virtually to collect, verify, and organize all necessary documentation, enabling efficient and timely visa processing for household staff. Maintained precise digital records from a remote setup and monitored application status, delivering clear updates and coordinating effectively with recruitment agents and partners. Demonstrated problem solving and follow-up to ensure smooth processing.

Education

Bachelor of Business Administration at NOTH MU University
January 1, 2019 - January 1, 2023
Graphic Design Diploma at OTHM University
January 1, 2023 - January 1, 2023
Certificate in Effective Communicating & Reporting at HAWARD TECHNOLOGY MIDDLE EAST
January 1, 2024 - January 1, 2024

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Government, Education, Travel & Hospitality