I am a passionate generalist in information systems and technology, inspired by the interconnected truths of nexus and driven by a curiosity for how digital ecosystems thrive. I build, secure, and connect across the full IT spectrum: front-end experiences that engage, back-end systems that scale, networks that communicate without friction, and cyber-security postures that protect what matters. What I do is not just technical problem-solving, it’s enabling possibility. I provide help of any kind to move faster with fewer failures, reduce complexity without losing capability, and turn security from a constraint into confidence. Whether improving deployment pipelines, hardening access controls, or translating user needs into system architecture, I deliver reliability, clarity, and forward momentum. Above all, I focus on outcomes, not just uptime or features, but measurable value for teams, users, and the business.

John Gichuki

I am a passionate generalist in information systems and technology, inspired by the interconnected truths of nexus and driven by a curiosity for how digital ecosystems thrive. I build, secure, and connect across the full IT spectrum: front-end experiences that engage, back-end systems that scale, networks that communicate without friction, and cyber-security postures that protect what matters. What I do is not just technical problem-solving, it’s enabling possibility. I provide help of any kind to move faster with fewer failures, reduce complexity without losing capability, and turn security from a constraint into confidence. Whether improving deployment pipelines, hardening access controls, or translating user needs into system architecture, I deliver reliability, clarity, and forward momentum. Above all, I focus on outcomes, not just uptime or features, but measurable value for teams, users, and the business.

Available to hire

I am a passionate generalist in information systems and technology, inspired by the interconnected truths of nexus and driven by a curiosity for how digital ecosystems thrive.

I build, secure, and connect across the full IT spectrum: front-end experiences that engage, back-end systems that scale, networks that communicate without friction, and cyber-security postures that protect what matters. What I do is not just technical problem-solving, it’s enabling possibility. I provide help of any kind to move faster with fewer failures, reduce complexity without losing capability, and turn security from a constraint into confidence. Whether improving deployment pipelines, hardening access controls, or translating user needs into system architecture, I deliver reliability, clarity, and forward momentum. Above all, I focus on outcomes, not just uptime or features, but measurable value for teams, users, and the business.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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Work Experience

Customer Care at ISON BPO
January 1, 2026 - Present
Resolved an average of 100+ customer inquiries daily via phone, email, and live chat, achieving a consistently high first-contact resolution rate and collaborating with technical and billing departments to escalate and resolve 100+ cross-functional tickets.
Data Engineer at MAITRI CAPITAL
January 1, 2024 - Present
Engineered high-performance data processing back-ends and APIs using Node.js and Rust for ETL workloads; built interactive dashboards with React and Svelte; designed schemas for structured JSON storage; automated data extraction, cleansing, and aggregation pipelines; created a data documentation portal generated from JSON schema definitions; maintained full-stack data applications with API and front-end interfaces for querying and exporting analytics.
Sales Executive at VILCOM NETWORKS
January 1, 2024 - January 1, 2025
Spearheaded end-to-end development and launch of a dedicated sales website, increasing marketing-qualified leads; analyzed website traffic to identify high-intent prospects and refined follow-up outreach; published targeted content to reduce sales cycle and improve forecast accuracy; trained junior staff on using the website tools for prospecting.
Frontend Engineer at HARBOUR ENERGY KE
January 1, 2023 - Present
Developed and maintained high-performance front-end applications using React and Svelte; built reusable UI components and design systems; collaborated with sales, marketing, and design teams to translate campaign goals into engaging front-end experiences; optimized performance and accessibility and integrated front-ends with APIs and CRM tools for real-time analytics.
Systems Admin at SIZENEST ORGANICS
January 1, 2022 - Present
Managed IT infrastructure across on-premise and cloud environments; conducted regular system audits, vulnerability assessments, and security hardening; planned server migrations and hardware refreshes; automated routine tasks and deployment workflows to improve operational efficiency; collaborated on disaster recovery and business continuity planning.

Education

Diploma in Business Information Technology at Strathmore University
January 11, 2030 - April 6, 2026
High School at Tambach High
January 11, 2030 - April 6, 2026
Online (Live) Blender at Online
January 11, 2030 - April 6, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Computers & Electronics, Professional Services, Media & Entertainment, Education