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Hi there, I’m Juan Luis Villalba Del Valle. I’m a proactive online reputation manager with a passion for protecting brand perception and building trust for global brands. I specialize in monitoring sentiment across Google, Reddit, Trustpilot, and social platforms, and I craft strategic responses for escalated cases while coordinating cross‑team workflows to keep all channels aligned. My approach combines segmented messaging with data‑driven adjustments to strengthen brand position and foster positive public sentiment across reviews sites, social platforms, and online communities.…Hi there, I’m Juan Luis Villalba Del Valle. I’m a proactive online reputation manager with a passion for protecting brand perception and building trust for global brands. I specialize in monitoring sentiment across Google, Reddit, Trustpilot, and social platforms, and I craft strategic responses for escalated cases while coordinating cross‑team workflows to keep all channels aligned. My approach combines segmented messaging with data‑driven adjustments to strengthen brand position and foster positive public sentiment across reviews sites, social platforms, and online communities.

Juan Luis Villalba Del Valle

Digital Marketer, Content Creator, Social Media Manager, +2

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Hi there, I’m Juan Luis Villalba Del Valle. I’m a proactive online reputation manager with a passion for protecting brand perception and building trust for global brands. I specialize in monitoring sentiment across Google, Reddit, Trustpilot, and social platforms, and I craft strategic responses for escalated cases while coordinating cross‑team workflows to keep all channels aligned. My approach combines segmented messaging with data‑driven adjustments to strengthen brand position and foster positive public sentiment across reviews sites, social platforms, and online communities.…Hi there, I’m Juan Luis Villalba Del Valle. I’m a proactive online reputation manager with a passion for protecting brand perception and building trust for global brands. I specialize in monitoring sentiment across Google, Reddit, Trustpilot, and social platforms, and I craft strategic responses for escalated cases while coordinating cross‑team workflows to keep all channels aligned. My approach combines segmented messaging with data‑driven adjustments to strengthen brand position and foster positive public sentiment across reviews sites, social platforms, and online communities.

Available to hire

Hi there, I’m Juan Luis Villalba Del Valle. I’m a proactive online reputation manager with a passion for protecting brand perception and building trust for global brands. I specialize in monitoring sentiment across Google, Reddit, Trustpilot, and social platforms, and I craft strategic responses for escalated cases while coordinating cross‑team workflows to keep all channels aligned.
My approach combines segmented messaging with data‑driven adjustments to strengthen brand position and foster positive public sentiment across reviews sites, social platforms, and online communities.

Language

Spanish; Castilian

Fluent

English

Advanced

Work Experience

Online Reputation Manager at Tech Universidad Tecnológica

June 1, 2023 - Present

Lead the online reputation management initiatives for multiple high-visibility brands in a remote role. Oversaw cross-platform monitoring of brand sentiment across Google, Reddit, Trustpilot, and other social channels. Developed and executed strategic responses for escalated cases and sensitive situations. Coordinated cross-team workflows and helped develop proactive reputation strategies across reviews sites, social platforms, and online communities.

Online Reputation Specialist at Tech Universidad Tecnológica

October 1, 2022 - June 1, 2023

Specialist in online reputation with responsibilities including tracking sentiment, identifying risk, coordinating cross‑team workflows, and crafting proactive response strategies across review sites, social platforms, and online communities.

Facebook Ads Manager at Tec Universidad Tecnológica

December 1, 2021 - October 1, 2022

Managed campaigns for lead generation and visibility. Strengthened brand position through segmented messaging and data-driven adjustments.