Lynn Wright

Sr. Technology Adoption Advisor, SAP S/4HANA Organizational Change Management at Beacon Hill Staffing for Sempra Infrastructure

Delivered OCM, training, and communications strategy for Phase 3 post-merger SAP S/4HANA deployment across the U.S. and Mexico; coordinated bilingual communications, stakeholder analysis (31 groups), and adoption readiness; built SuccessFactors LMS framework and workforce enablement data to support go-live readiness for 2,800 users across 94 locations.

Senior Consultant, Project Manager & Change Manager, Financial Systems at Ekman Agency for QuidelOrtho

Led PM and Organizational Change Management for a $2.9M global OneStream reimplementation aligning consolidation, planning, and reporting for the merger across 10 countries; established governance across 12 workstreams; directed dual OneStream environments and three platform upgrades; managed UAT across 10 countries; resolved data model conflicts and data readiness risks.

IT Senior Project Manager & Business Analyst, Intelligent Front Door (IFD) Transformation at ResMed (Agency engagement: Carrera Agency)

Led $1.5M IFD omnichannel transformation consolidating Genesys, Propeller, and Brightree into a unified platform with NICE CXone and RingCentral; defined journeys across 6 channels and 7 languages; delivered 125 call flows, 200 routing skills, and 20 IVR self-service functions; managed Phase 4–5 APIs (Salesforce, Oracle) and data lake strategy for long-term analytics.

IT Senior Project Manager & Change Manager, Financial Systems at ResMed (Agency engagement: Carrera Agency)

Continuation/Phase II of the IFD program and financial systems improvements across 10 countries; maintained governance across 8 finance workstreams; led data readiness and UAT for consolidation and planning enhancements; ensured security and compliance during go-live.

VP, Data & Innovation at PandoBlox

Built data governance practice from scratch; defined ROI framework including hard savings, compliance benefits, and revenue uplift; designed roles taxonomy and FlexPOD staffing model; delivered ERP and data governance engagements across NetSuite, Salesforce, Oracle, and full-stack development.

IT Senior Project Manager & Workday HCM at Welk Resorts

Led Workday Time & Payroll integration during post-acquisition migration of 2,000 employees; delivered 0 timekeeping errors at go-live; managed parallel payroll testing, 48 PeoplePoint timeclocks, 20 geofenced iPads, and data conversions; ensured payroll correctness through holidays.

IT Senior Project Manager & Workday HCM at Welk Resorts

Extended post-acquisition integration with additional scope for payroll, timekeeping, and HRIS activities across locations; ensured compliance and cutover readiness with minimal disruption.

Business Relationship Manager at ICW Group

Bridged Customer Service leadership and IT for Salesforce CRM roadmap; conducted value stream analysis and service blueprinting to drive CRM redesign; aligned IT investments with customer experience objectives; led demand planning and budget governance.

IT Senior Project Manager, PMO Portfolio Design & Development at GIA

Delivered enterprise PMO portfolio governance for an 8-figure technology program; led Salesforce EDA CRM implementation replacing PeopleSoft Campus Solutions; established standardized governance across 2,000 students and 365,000 alumni; implemented Active Directory domain modernization.

Senior Learning and Development Manager and Organizational Analytics at Dell

Built Dell’s L&D operation and organizational analytics; deployed Saba LMS for 17,000 users; delivered data-driven workforce analytics and governance; supported SEC/IRS/SOX audits with data quality and reporting discipline.

Program Manager | National Engineering & Operations Training Manager at Cricket/AT&T

Built Cricket’s national E&O training operation post-bankruptcy; expanded to IT and Sales; managed a $5M portfolio; delivered workforce readiness and vendor-managed training; supported LTE network deployment and M&A integration.

Senior Strategic Business Analyst & Project Manager, IT at AAA Southern California

Delivered enterprise HRIS modernization roadmap; led Taleo, UKG, and LMS initiatives; redesigned recruiting workflows; established governance; reduced hiring cycle time; delivered a multi-year HR platform business case.