Social Media Manager at Freelance / Remote

Managed social media accounts for small businesses and startups; Created and scheduled engaging content using Canva and scheduling tools; Increased engagement and followers through consistent posting strategies; Responded to messages, comments, and customer inquiries professionally; Analyzed insights to improve content performance.

Customer Service Representative at Remote

Provided customer support via email and live chat; Handled inquiries, complaints, and order issues efficiently; Maintained high customer satisfaction through clear communication; Used CRM tools to track and manage customer interactions.

Virtual Assistant at Freelance / Remote

Managed emails, calendars, and scheduling tasks; Conducted online research and data entry; Assisted with social media posting and admin tasks; Organized files and maintained digital records.