Hi, I’m Gian Carlo Austria, an Information Systems professional with project management and software development experience. I excel at turning requirements into clear documentation, communicating across teams, and delivering quality results. I am a strong believer in continuous learning and I actively seek opportunities to grow and keep my skills updated. I hold a Bachelor of Science in Information Systems with Honors from De La Salle–College of Saint Benilde and a cybersecurity diploma from SAIT. I’m open to entry-level roles that utilize my background and I’m flexible to contribute in various capacities while I continue to learn and develop.

Gian Carlo Austria

Hi, I’m Gian Carlo Austria, an Information Systems professional with project management and software development experience. I excel at turning requirements into clear documentation, communicating across teams, and delivering quality results. I am a strong believer in continuous learning and I actively seek opportunities to grow and keep my skills updated. I hold a Bachelor of Science in Information Systems with Honors from De La Salle–College of Saint Benilde and a cybersecurity diploma from SAIT. I’m open to entry-level roles that utilize my background and I’m flexible to contribute in various capacities while I continue to learn and develop.

Available to hire

Hi, I’m Gian Carlo Austria, an Information Systems professional with project management and software development experience. I excel at turning requirements into clear documentation, communicating across teams, and delivering quality results. I am a strong believer in continuous learning and I actively seek opportunities to grow and keep my skills updated.

I hold a Bachelor of Science in Information Systems with Honors from De La Salle–College of Saint Benilde and a cybersecurity diploma from SAIT. I’m open to entry-level roles that utilize my background and I’m flexible to contribute in various capacities while I continue to learn and develop.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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Language

English
Fluent

Work Experience

Team Member – Supervisor at Tim Hortons, Calgary
March 1, 2026 - Present
Handled morning preparation and ensured store readiness from logs to production. Proficient in food preparation, ensuring that all Tim Hortons products satisfy quality and safety standards. Delivered exceptional customer service by answering inquiries and processing orders. Collaborated with teammates to address client needs and provide a great experience.
Freelance – Online Data Analyst at TELUS International AI
November 1, 2025 - February 28, 2026
Completed research and evaluation tasks in a web-based environment, verifying and comparing data, and determining the relevance and accuracy of information.
Business Process Analyst at De La Salle – College of Saint Benilde, Philippines
May 1, 2023 - November 30, 2023
Developed requirements and designs to optimize SAP Business One V10.9, increasing organizational efficiency. Configured systems and coordinated using Jira, Confluence, and Google Workspace. Conducted test cases, including UAT for Online PR Portal V2, to ensure functionality. Created training materials and led sessions to ensure smooth system adoption. Provided post-implementation support to improve system stability and user satisfaction.
Associate Business Analyst at Creating Info, Philippines
February 1, 2023 - May 31, 2023
Demonstrated proficiency in navigating Jira and Confluence to learn existing projects while collaborating with clients. Led in updating test sites for a demo and assisted with showcasing the company’s competitive edge.
Web Development Intern at ESME, Internship, Philippines
May 1, 2022 - August 31, 2022
Developed and maintained website content and UI with HTML/CSS and Bubble.io, including leading UI design modifications with manual QA testing and software documentation. Used Google Analytics to generate reports with AWS S3 for data storage, normalization and security. Appointed Web Developer Intern Lead, driving project success.

Education

Bachelor of Science in Information Systems at De La Salle – College of Saint Benilde
January 1, 2018 - January 1, 2022
Diploma in Information Security at SAIT (Southern Alberta Institute of Technology)
January 1, 2024 - January 1, 2025

Qualifications

Best Capstone Awardee 2022 TUWEB: Utilization of Web Application for Services Offered at the Barangay in the Philippines
January 1, 2022 - January 1, 2022
Capture the Flag Champion – SAIT 2024
January 1, 2024 - January 1, 2024
4th Place – Capture the Flag (CTF) – Squid Breach 2025
January 1, 2025 - January 1, 2025

Industry Experience

Software & Internet, Education, Computers & Electronics, Professional Services

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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