I am a dedicated and detail-oriented IT professional with strong technical expertise, problem-solving skills, and a commitment to delivering excellent customer service. I am highly dependable and adaptable, with proven experience troubleshooting complex systems, managing technology operations, and training staff. I am proactive in identifying opportunities to improve processes, implement solutions, and ensure consistent, high-quality results. I am skilled at multitasking, project management, and quickly mastering new technologies and procedures. I am recognized for leadership, organizational excellence, and effective communication across both technical and non-technical teams.…

Tawny Amburgey

I am a dedicated and detail-oriented IT professional with strong technical expertise, problem-solving skills, and a commitment to delivering excellent customer service. I am highly dependable and adaptable, with proven experience troubleshooting complex systems, managing technology operations, and training staff. I am proactive in identifying opportunities to improve processes, implement solutions, and ensure consistent, high-quality results. I am skilled at multitasking, project management, and quickly mastering new technologies and procedures. I am recognized for leadership, organizational excellence, and effective communication across both technical and non-technical teams.…

Available to hire

I am a dedicated and detail-oriented IT professional with strong technical expertise, problem-solving skills, and a commitment to delivering excellent customer service.

I am highly dependable and adaptable, with proven experience troubleshooting complex systems, managing technology operations, and training staff. I am proactive in identifying opportunities to improve processes, implement solutions, and ensure consistent, high-quality results. I am skilled at multitasking, project management, and quickly mastering new technologies and procedures. I am recognized for leadership, organizational excellence, and effective communication across both technical and non-technical teams.

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Work Experience

IT Specialist / PC Technician at Hamilton County
May 1, 2022 - Present
Provide technical support county-wide, resolving hardware and software issues efficiently; Perform PC imaging, installation, configuration, and maintenance of systems and peripherals; Support and maintain Cisco telecommunications and voicemail systems; Install and manage network connectivity, data cabling, and hardware components; Train employees on computer systems, software applications, and best practices; Assist Systems Administrator and serve as backup when needed; Implement annual PC replacement schedules and upgrades; Research and recommend hardware/software solutions to improve operations; Support video teleconferencing systems and Apple devices across departments
Information Technology Specialist at Noblesville Schools
November 1, 2019 - May 1, 2022
Provide technical support district wide, resolving hardware and software issues efficiently; Facilitates training of new employees to the department; Responsible for scheduling appointments, repairs, and collaborations; Oversees a high level of support to the staff and students within the district; Collaborates on information systems, equipment, and A/V technology assistance; Investigates and resolves trouble tickets assigned from the District Help Desk Ticketing System; Assists with the standardization of equipment technology systems to efficiently facilitate the installation, maintenance, and repair of such systems; Record and maintain documentation of computers, software, and related equipment; Assisted in the redesign of employee learning resources and course material; Collaborates with the Assistant Director of Technology on the design, configuration, and installation of technology systems
Owner / Photographer at Tawny Amburgey Photography
September 1, 2013 - Present
Manage all aspects of business operations including scheduling, marketing, and client relations; Provide professional photography services with a focus on quality and customer satisfaction; Build and maintain client relationships through excellent communication and service; Handle business development, branding, and promotion strategies; Deliver consistent, high-quality results while managing multiple projects

Education

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Qualifications

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Industry Experience

Education, Government, Professional Services, Media & Entertainment