I'm a tech-savvy holistic health advocate with a strong interdisciplinary background that bridges psychology, digital innovation, and wellness. I earned a Bachelor's degree in History and Psychology from Utkal University in India, and a Postgraduate Diploma in Computer Applications. With over six years in Digital Marketing (India, 2010–2016) and a year in Technical Customer Service in New Jersey (USA, 2021–2022), I blend analytical thinking, creativity, and client-focused collaboration to drive meaningful results. I am currently pursuing an Ayurvedic Practitioner Program at Yoga Veda Institute of Ayurvedic Medicine, a program recognized by the National Ayurvedic Medical Association (NAMA) and the Ayurvedic Accreditation Commission (AAC). This ongoing training deepens my integrative wellness practice rooted in Ayurveda. I love combining traditional holistic wisdom with modern digital tools to educate, empower, and support people on their wellness journeys. My work spans SEO strategy, technical content writing, content creation, and design, all guided by a holistic health lens and a passion for accessible wellness education.

Swagatika Mahapatra

I'm a tech-savvy holistic health advocate with a strong interdisciplinary background that bridges psychology, digital innovation, and wellness. I earned a Bachelor's degree in History and Psychology from Utkal University in India, and a Postgraduate Diploma in Computer Applications. With over six years in Digital Marketing (India, 2010–2016) and a year in Technical Customer Service in New Jersey (USA, 2021–2022), I blend analytical thinking, creativity, and client-focused collaboration to drive meaningful results. I am currently pursuing an Ayurvedic Practitioner Program at Yoga Veda Institute of Ayurvedic Medicine, a program recognized by the National Ayurvedic Medical Association (NAMA) and the Ayurvedic Accreditation Commission (AAC). This ongoing training deepens my integrative wellness practice rooted in Ayurveda. I love combining traditional holistic wisdom with modern digital tools to educate, empower, and support people on their wellness journeys. My work spans SEO strategy, technical content writing, content creation, and design, all guided by a holistic health lens and a passion for accessible wellness education.

Available to hire

I’m a tech-savvy holistic health advocate with a strong interdisciplinary background that bridges psychology, digital innovation, and wellness. I earned a Bachelor’s degree in History and Psychology from Utkal University in India, and a Postgraduate Diploma in Computer Applications. With over six years in Digital Marketing (India, 2010–2016) and a year in Technical Customer Service in New Jersey (USA, 2021–2022), I blend analytical thinking, creativity, and client-focused collaboration to drive meaningful results. I am currently pursuing an Ayurvedic Practitioner Program at Yoga Veda Institute of Ayurvedic Medicine, a program recognized by the National Ayurvedic Medical Association (NAMA) and the Ayurvedic Accreditation Commission (AAC). This ongoing training deepens my integrative wellness practice rooted in Ayurveda.

I love combining traditional holistic wisdom with modern digital tools to educate, empower, and support people on their wellness journeys. My work spans SEO strategy, technical content writing, content creation, and design, all guided by a holistic health lens and a passion for accessible wellness education.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Advanced

Work Experience

Technical Support Advisor at SYKES Enterprises Inc.
October 1, 2021 - July 31, 2022
Provided technical support and customer service for a global BPO, handling inbound inquiries, troubleshooting technical issues, and ensuring high customer satisfaction. Worked in the Philadelphia area from October 2021 to July 2022.
Technical Content Writer at Teleradiology Solutions
January 1, 2014 - December 31, 2016
Wrote technical content for radiology-focused platform, including manuals and clinical documentation; collaborated with editors and subject-matter experts.
SEO Content Writer at Edureka
January 1, 2013 - December 31, 2014
Created SEO-optimized content and articles; performed keyword research; contributed to content strategy and editorial calendars.
SEO Content Writer at Triton Internet Services Pvt. Ltd.
October 1, 2010 - July 31, 2012
Wrote SEO-friendly content and supported on-page optimization for client websites.
Technical Language Editor at DTS Information Services Ltd.
May 1, 2002 - August 31, 2004
Technical language editor for medical transcription, ensuring accuracy and clarity in documentation.

Education

Certificate Course in SEO at SEO Point, Bangalore
July 1, 2012 - September 30, 2012
Certificate Course in Web Design at Winners Infotech
April 1, 2011 - June 30, 2011
Certificate in Technical Writing at Techno Point, RT Nagar, Bangalore
January 1, 2004 - December 31, 2004
Post Graduate Diploma in Computer Applications at TechnoCAD Computer Education Pvt. Ltd., Bhubaneswar
January 1, 2000 - December 31, 2001
CIC Certificate in Computing at IGNOU
January 1, 1999 - December 31, 1999
Graduation: History (Hons) & Psychology at Utkal University, Bhubaneswar
January 11, 2030 - January 1, 1998

Qualifications

Certificate Course in SEO
July 1, 2012 - September 30, 2012
Certificate Course in Web Design
April 1, 2011 - June 30, 2011
Certificate in Technical Writing
January 1, 2004 - December 31, 2004
Post Graduate Diploma in Computer Applications
January 1, 2000 - December 31, 2001
CIC Certificate in Computing
January 1, 1999 - December 31, 1999
Graduation: History (Hons) & Psychology
January 11, 2030 - January 1, 1998

Industry Experience

Software & Internet, Education, Healthcare, Life Sciences, Professional Services