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Hi, I’m Hajer Ben Rebeh, a multilingual customer support specialist with over four years of experience in client communication across email, chat, and service coordination. I also bring more than four years of freelance work in content writing, proofreading, and brand strategy, delivering 150+ projects with zero revisions and earning repeat business from most clients. I thrive under pressure, maintain a professional demeanor, and excel at turning client needs into tangible results. Beyond support, I have built a robust freelance portfolio in proofreading, editing, and brand content creation, alongside teaching English and managing end-to-end customer experiences. I enjoy crafting clear, compelling copy in Arabic, English, and French, and I’m passionate about helping brands grow through strategic storytelling and practical content solutions.…Hi, I’m Hajer Ben Rebeh, a multilingual customer support specialist with over four years of experience in client communication across email, chat, and service coordination. I also bring more than four years of freelance work in content writing, proofreading, and brand strategy, delivering 150+ projects with zero revisions and earning repeat business from most clients. I thrive under pressure, maintain a professional demeanor, and excel at turning client needs into tangible results. Beyond support, I have built a robust freelance portfolio in proofreading, editing, and brand content creation, alongside teaching English and managing end-to-end customer experiences. I enjoy crafting clear, compelling copy in Arabic, English, and French, and I’m passionate about helping brands grow through strategic storytelling and practical content solutions.

Hajer Ben Rebeh

Writer, Brand Strategist, Content Creator, +1

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Hi, I’m Hajer Ben Rebeh, a multilingual customer support specialist with over four years of experience in client communication across email, chat, and service coordination. I also bring more than four years of freelance work in content writing, proofreading, and brand strategy, delivering 150+ projects with zero revisions and earning repeat business from most clients. I thrive under pressure, maintain a professional demeanor, and excel at turning client needs into tangible results. Beyond support, I have built a robust freelance portfolio in proofreading, editing, and brand content creation, alongside teaching English and managing end-to-end customer experiences. I enjoy crafting clear, compelling copy in Arabic, English, and French, and I’m passionate about helping brands grow through strategic storytelling and practical content solutions.…Hi, I’m Hajer Ben Rebeh, a multilingual customer support specialist with over four years of experience in client communication across email, chat, and service coordination. I also bring more than four years of freelance work in content writing, proofreading, and brand strategy, delivering 150+ projects with zero revisions and earning repeat business from most clients. I thrive under pressure, maintain a professional demeanor, and excel at turning client needs into tangible results. Beyond support, I have built a robust freelance portfolio in proofreading, editing, and brand content creation, alongside teaching English and managing end-to-end customer experiences. I enjoy crafting clear, compelling copy in Arabic, English, and French, and I’m passionate about helping brands grow through strategic storytelling and practical content solutions.

Available to hire

Hi, I’m Hajer Ben Rebeh, a multilingual customer support specialist with over four years of experience in client communication across email, chat, and service coordination. I also bring more than four years of freelance work in content writing, proofreading, and brand strategy, delivering 150+ projects with zero revisions and earning repeat business from most clients. I thrive under pressure, maintain a professional demeanor, and excel at turning client needs into tangible results.

Beyond support, I have built a robust freelance portfolio in proofreading, editing, and brand content creation, alongside teaching English and managing end-to-end customer experiences. I enjoy crafting clear, compelling copy in Arabic, English, and French, and I’m passionate about helping brands grow through strategic storytelling and practical content solutions.

Skills

Copywriting

Experience Level

Copywriting

Expert

Language

Arabic

Fluent

English

Fluent

French

Advanced

Work Experience

Freelance Proofreader, Content Editor & Writer at Self-Employed

March 1, 2021 - Present

Proofread and edited 150+ client documents across academic papers, business reports, and blog posts, maintaining a 100% on-time delivery rate and earning repeat business from 80% of clients.

Freelance English Tutor at Self-Employed

March 1, 2022 - Present

Designed personalized lesson plans for 20+ students at levels A1–C1, achieving measurable proficiency gains within 3 months.

Customer Service Associate at Matjar Al-Estikama

June 1, 2025 - March 1, 2026

Resolved 40+ daily customer inquiries; maintained a 95% positive resolution rate; supported high-volume phone and in-person service and coordinated between customers and internal teams to ensure timely resolution of escalated issues.

Brand Strategist and Digital Manager at ScentMatch

January 1, 2025 - Present

Founded a perfume brand from scratch; developed brand strategy, name, slogan, logo, and bottle design, creating a cohesive, market-ready identity. Wrote copy for an 8-product line and launched the brand website with an interactive personality-to-fragrance quiz to boost user engagement.