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A designer and researcher with a BFA in Industrial Design from SCAD and a Master's in Product Development from Northeastern University. I brings a sharp user-centred lens to every stage of the design process, from research and insight translation to concept development and stakeholder communication. My work spans over product development, content strategy and operations, with a consistent record of driving measurable impact across cross-functional teams. Fluent in both design thinking and data, I am able to translates complexity into clear, human-centred solutions that move teams and products forward…A designer and researcher with a BFA in Industrial Design from SCAD and a Master's in Product Development from Northeastern University. I brings a sharp user-centred lens to every stage of the design process, from research and insight translation to concept development and stakeholder communication. My work spans over product development, content strategy and operations, with a consistent record of driving measurable impact across cross-functional teams. Fluent in both design thinking and data, I am able to translates complexity into clear, human-centred solutions that move teams and products forward

Chanel M. Isaacs

Product Designer, Designer, UX Designer, +2

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A designer and researcher with a BFA in Industrial Design from SCAD and a Master's in Product Development from Northeastern University. I brings a sharp user-centred lens to every stage of the design process, from research and insight translation to concept development and stakeholder communication. My work spans over product development, content strategy and operations, with a consistent record of driving measurable impact across cross-functional teams. Fluent in both design thinking and data, I am able to translates complexity into clear, human-centred solutions that move teams and products forward…A designer and researcher with a BFA in Industrial Design from SCAD and a Master's in Product Development from Northeastern University. I brings a sharp user-centred lens to every stage of the design process, from research and insight translation to concept development and stakeholder communication. My work spans over product development, content strategy and operations, with a consistent record of driving measurable impact across cross-functional teams. Fluent in both design thinking and data, I am able to translates complexity into clear, human-centred solutions that move teams and products forward

Available to hire

A designer and researcher with a BFA in Industrial Design from SCAD and a Master’s in Product Development from Northeastern University. I brings a sharp user-centred lens to every stage of the design process, from research and insight translation to concept development and stakeholder communication. My work spans over product development, content strategy and operations, with a consistent record of driving measurable impact across cross-functional teams. Fluent in both design thinking and data, I am able to translates complexity into clear, human-centred solutions that move teams and products forward

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Afrikaans

Fluent

Work Experience

Galante Fellow — Social Media & Storytelling at Northeastern University

January 1, 2025 - January 1, 2026

Designed and executed multi-platform content strategies that improved audience engagement by 20%, applying user behaviour insights to inform creative decisions. Translated performance data into iterative design improvements, championing a data-driven, user-first approach to storytelling. Developed cohesive visual narratives that strengthened audience connection across campaigns — applying principles of hierarchy, layout, and brand consistency.

Product Development Assistant (Part-Time) at Spectraskills Development

January 1, 2022 - January 1, 2023

Conducted user and market research, synthesising findings into strategic design recommendations that improved team decision-making efficiency by 25%. Developed journey maps and user goals to guide concept development, advocating for the end user throughout the product lifecycle. Collaborated with cross-functional teams — including developers and strategists — to deliver projects on time, reducing delays by 15%.

Operations & Tender Specialist (Part-Time) at X-Future Solutions

January 1, 2021 - January 1, 2022

Applied structured problem-solving systems to redesign internal workflows, reducing administrative delays by 20%. Communicated project rationales clearly to stakeholders, contributing to a 20% increase in successful outcomes.