Available to hire
Hi, I’m Carlos Imena, a motivated college student pursuing an Ontario College Diploma at Algonquin College. I thrive in fast-paced environments, value teamwork, and bring a strong work ethic, adaptability, and a positive attitude to every role. My experience coaching youth, working in busy kitchens, and delivering newspapers has helped me develop solid communication, reliability, and safety-first mindset.
I’m eager to apply these strengths to part-time customer service or retail roles, where I can contribute to great customer experiences and support supportive teams. I enjoy taking initiative, learning quickly, and helping others grow—on and off the field.
Skills
Experience Level
Expert
Work Experience
Soccer Coach at Little Kickers
January 1, 2025 - PresentLeading weekly soccer sessions for children aged 18 months to 8 years, impacting development of over 40 young athletes. Developing creative activities to teach soccer skills and increase session engagement. Collecting feedback from parents to improve customer satisfaction and session quality. Ensuring a safe environment for children by implementing proactive safety protocols.
Dishwasher at Amberwood Golf and Country Club
April 1, 2024 - June 1, 2024Cleaned and sanitized over 500 dishes and utensils per shift while maintaining cleanliness and organization during peak hours. Operated industrial dishwashing machines, ensuring compliance with food safety and hygiene standards. Improved kitchen efficiency by reducing dishwashing times, allowing kitchen staff to focus on food preparation.
Crew Member at McDonald's
March 1, 2022 - September 1, 2023Greeted guests, took orders, and efficiently processed payments to enhance dining experience. Managed delivery and mobile orders to ensure timely and accurate fulfillment. Improved customer satisfaction through friendly service and efficient operations.
Newspaper Courier at Metroland Media Distributor
October 1, 2017 - December 1, 2017Delivered letters, parcels, packages, newspapers, flyers, and other items within and between establishments. Followed designated routes and schedules to ensure timely newspaper deliveries to residential and commercial customers. Handled and organized large volumes of newspapers, flyers, and packages for efficient distribution.
Soccer Coach (Volunteer) at West Ottawa Soccer Club
May 1, 2024 - August 1, 2024Coached a team of 12 young athletes, developing soccer skills and fostering teamwork in weekly sessions. Designed and led 16 practice sessions, focusing on fundamental skills, game tactics, and player development. Encouraged sportsmanship, discipline, and confidence, contributing to a positive and inclusive team environment.
Badminton Tournament Referee (Volunteer) at St. Anne
January 1, 2024 - February 1, 2024Ensured fair play and sportsmanship during a elementary school badminton tournament with over 50 participants. Enforced game rules, making quick, accurate decisions in over 30 matches to uphold integrity of tournament. Collaborated with other referees and organizers, resolving conflicts efficiently and ensuring smooth execution of event.
Kickin' In The Capital Tournament Volunteer at Ottawa City Soccer Club
August 1, 2023 - August 1, 2023Supported event operations for a large-scale soccer tournament with over 200 players. Assisted in organizing and managing logistics, registration, and participant coordination, contributing to improvement in event efficiency. Maintained a well-organized environment by resolving participant issues and a high level of customer service.
Leadership Development Program (Volunteer) at West Ottawa Soccer Club
January 1, 2021 - September 1, 2021Completed 30 hours of leadership training, gaining skills in teamwork, communication, and conflict resolution. Led a team of young athletes as Assistant Coach, fostering collaboration and team cohesion, resulting in improved on-field communication and performance. Mentored and guided, fostering leadership skills, confidence, and teamwork, while ensuring support and encouragement throughout development.
Education
Ontario College Diploma at Algonquin College
January 1, 2024 - April 8, 2026Ontario Secondary School Diploma at Holy Trinity Catholic High School
January 1, 2020 - January 1, 2024Ontario College Diploma at Algonquin College
January 1, 2024 - April 14, 2026Ontario Secondary School Diploma at Holy Trinity Catholic High School – Kanata, ON
January 1, 2020 - January 1, 2024Ontario College Diploma at Algonquin College – Ottawa, ON
January 1, 2024 - April 14, 2026Ontario Secondary School Diploma at Holy Trinity Catholic High School – Kanata, ON
January 1, 2020 - January 1, 2024Qualifications
CPR-C
January 11, 2030 - April 8, 2026CPR-C
January 11, 2030 - January 1, 2025CPR-C
January 11, 2030 - December 31, 2025Industry Experience
Education, Professional Services, Retail, Travel & Hospitality, Other, Media & Entertainment, Transportation & Logistics
Skills
Experience Level
Expert
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