Hi, I’m Daniel Joshua. I’m a detail-oriented Administrative Growth Assistant with over 8 years of experience spanning administration, data entry, e-commerce, health information management, and digital support. I excel at turning data into actionable insights, optimizing online storefronts, and maintaining efficient workflows that drive growth and successful campaigns. I’m passionate about leveraging tools like Shopify, Jumia, SEO, email marketing, and CRM systems to boost visibility, streamline operations, and build strong relationships with customers and stakeholders.

Daniel Joshua

Hi, I’m Daniel Joshua. I’m a detail-oriented Administrative Growth Assistant with over 8 years of experience spanning administration, data entry, e-commerce, health information management, and digital support. I excel at turning data into actionable insights, optimizing online storefronts, and maintaining efficient workflows that drive growth and successful campaigns. I’m passionate about leveraging tools like Shopify, Jumia, SEO, email marketing, and CRM systems to boost visibility, streamline operations, and build strong relationships with customers and stakeholders.

Available to hire

Hi, I’m Daniel Joshua. I’m a detail-oriented Administrative Growth Assistant with over 8 years of experience spanning administration, data entry, e-commerce, health information management, and digital support. I excel at turning data into actionable insights, optimizing online storefronts, and maintaining efficient workflows that drive growth and successful campaigns.

I’m passionate about leveraging tools like Shopify, Jumia, SEO, email marketing, and CRM systems to boost visibility, streamline operations, and build strong relationships with customers and stakeholders.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Data Annotation Specialist at CloudFactory
August 1, 2024 - Present
Performed high-quality data labeling for machine learning applications, meeting stringent accuracy benchmarks. Collaborated with cross-functional teams to streamline annotation workflows and improve efficiency.
Transcription Specialist at Echo Labs & Inflexion.ai
March 1, 2024 - July 1, 2024
Transcribed audio and video data with exceptional precision and adherence to deadlines. Enhanced client projects by implementing innovative transcription solutions.
Data Annotation Specialist at Sama
March 1, 2023 - March 1, 2024
Delivered precise data labeling for AI training datasets in various industries. Provided feedback on tools and processes to improve project scalability and accuracy.
Digital Marketing & E-Commerce Assistant at Twiva
January 1, 2023 - Present
Managed Shopify and Jumia store operations, including product uploads, order tracking, and customer inquiries. Coordinated influencer marketing campaigns, tracked ROI, and optimized product descriptions and listings for SEO to improve visibility and sales. Prepared weekly reports and maintained updated CRM with customer data.
Academic Writer at Edusson & Outlier
April 1, 2021 - February 1, 2023
Produced high-quality academic papers, research summaries, and essays across diverse disciplines. Built strong client relationships by consistently exceeding expectations in quality and timeliness.
Data & Administrative Assistant at Moringa School
January 1, 2021 - January 1, 2023
Oversaw data entry, reporting, and student records management with accuracy. Designed and maintained Excel dashboards to track enrollment and performance. Provided executive support including scheduling, calendar management, and meeting documentation. Assisted in email campaigns and alumni newsletters.
Data Annotation Specialist at CloudFactory & Sama
January 1, 2020 - January 1, 2024
Delivered accurate dataset labeling for AI/ML projects, emphasizing data accuracy and reporting. Collaborated with cross-functional teams to improve workflows and project scalability.
Data Annotation Specialist at CloudFactory
January 1, 2020 - April 1, 2021
Executed detailed data annotation for AI projects, ensuring compliance with strict guidelines. Collaborated with global teams to deliver impactful AI solutions.
Data Entry Clerk at Data Cook
April 1, 2019 - December 1, 2019
Processed large datasets with exceptional speed and accuracy. Contributed to improving data organization and retrieval systems.
Administrative Support Officer at KCB Bank Kenya
January 1, 2019 - January 1, 2021
Conducted data analysis and reporting for branch operations. Supported digital marketing campaigns for financial products via email and SMS. Handled customer service queries and ensured smooth client engagement. Assisted management with compliance documentation, scheduling, and administrative duties.
Health Records Officer at Riruta Level 4 Hospital
January 1, 2017 - January 1, 2019
Managed patient records and ensured compliance with health data regulations. Streamlined record-keeping processes to enhance operational efficiency.
Customer Support & Marketplace Assistant at Jumia Kenya
January 1, 2017 - January 1, 2019
Helped vendors with product listings and marketplace optimization. Provided customer support through CRM systems, resolving queries efficiently. Generated sales performance reports and suggested improvements for vendors. Supported marketing campaigns and digital sales promotions.
Health Records Officer at Bellevue Hospital Center
January 1, 2017 - March 1, 2019
Managed patient records and ensured compliance with health data regulations. Streamlined record-keeping processes to enhance operational efficiency.
Health Records Officer at Jacobi Medical Center ER
August 1, 2015 - December 1, 2016
Gained hands-on experience in health information systems and data analysis. Contributed to patient data digitization and workflow optimization.
Health Records Officer at Uthiru Muthua Health Center
January 1, 2015 - January 1, 2016
Digitized patient data and supported workflow optimization. Gained hands-on experience in health information systems and analysis.
Administrative & Operations Intern at Safaricom PLC
January 1, 2015 - January 1, 2016
Supported the HR and administration team with data entry, filing, and scheduling. Assisted in preparing compliance reports and coordinating staff events. Gained exposure to corporate operations and document management.

Education

Health Records and Information Technology at Borough of Manhattan Community College (BMCC)
January 1, 2011 - January 1, 2015
High School Diploma at Brooklyn Technical High School
January 1, 2006 - January 1, 2010
General Education at Green Hill School
January 1, 1996 - January 1, 2005
Bachelor's Degree in Health Records and Information Technology at University of Nairobi
January 1, 2011 - April 10, 2026
KCSE at Maranda High School
January 1, 2006 - January 1, 2010
KCPE at St. Francisca Academy
January 1, 1996 - January 1, 2005

Qualifications

Data annotation and labelling – CloudFactory (2024)
January 1, 2024 - April 9, 2026
Advanced Transcription Techniques – Inflexion.ai (2024)
January 1, 2024 - April 9, 2026
Health Records and Information Systems – University of Nairobi (2015)
January 1, 2015 - April 9, 2026
Bachelor's Degree in Health Records and Information Technology
January 1, 2011 - April 10, 2026
Data Annotation & Labelling
January 1, 2024 - April 10, 2026
Health Records and Information Systems
January 1, 2015 - April 10, 2026

Industry Experience

Healthcare, Education, Software & Internet, Professional Services, Media & Entertainment, Retail, Financial Services
    DHIS2 Health Data Analysis and Dashboard Development

    I developed a comprehensive health data analysis workflow using DHIS2, focusing on key public health indicators such as malaria, HIV, tuberculosis, and immunization coverage.

    The project involved navigating the DHIS2 platform, selecting relevant datasets, and creating multiple visualizations including bar charts, line graphs, and summary tables. I analyzed trends across regions and time periods to identify patterns and performance gaps.

    Additionally, I designed and structured interactive dashboards by integrating saved visualizations, enabling clear data interpretation and decision-making.

    This work demonstrates my ability to use enterprise-level health information systems, perform data analysis, and present insights through professional dashboards suitable for monitoring and evaluation.