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I have over 15 years of experience in retail and team management, and in recent years I have moved into administrative and digital work. I am organized, reliable and good at managing priorities. I learn new tools quickly and I am comfortable working on my own. I am looking for a remote role where I can use my experience in communication, customer support and administration.…

Vânia Garcia

Project Manager, Production Manager, Creative Director, +2

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I have over 15 years of experience in retail and team management, and in recent years I have moved into administrative and digital work. I am organized, reliable and good at managing priorities. I learn new tools quickly and I am comfortable working on my own. I am looking for a remote role where I can use my experience in communication, customer support and administration.…

Available to hire

I have over 15 years of experience in retail and team management, and in recent years I have moved into administrative and digital work.
I am organized, reliable and good at managing priorities. I learn new tools quickly and I am comfortable working on my own. I am looking for a remote role where I can use my experience in communication, customer support and administration.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

Portuguese

Fluent

English

Advanced

Work Experience

Administrative Assistant at Vanessa Barragão, Unipessoal

March 1, 2025 - Present

Email and calendar management: client and supplier communication, meeting scheduling and project coordination. Preparation of budgets, presentations and reports for clients. Logistics management: coordinating shipments, tracking orders. HR support: administrative tasks, internal processes and travel arrangements. Customer support via email, WhatsApp and social media.

Store Manager at Mercearia Dias

February 5, 2022 - February 2, 2025

Day-to-day store operations: stock management, supplier orders and merchandise receiving. Customer service and cash register management, including returns and price corrections. Team coordination and organization of daily priorities. Planogram implementation, promotional campaign setup and stock management. Hands-on training of new team members across multiple store openings.

Front of Store Supervisor / Specialist Operator at Jerónimo Martins (Pingo Doce)

January 1, 2007 - January 1, 2022

Coordinated checkout teams and resolved customer incidents (returns, complaints, price corrections). Managed cash handling, float exchanges and end-of-day closing procedures. Operations & Store Openings: planogram implementation, promotional campaign setup and stock management. Hands-on training of new team members across multiple store openings.

Founder & Manager at VanSofia.av

January 1, 2024 - Present

Personal project supporting small businesses with administrative and digital marketing tasks. Ongoing training in website creation, virtual assistance, digital advertising and AI tools.