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I'm Emma Gordon, a final-year Business Management with Marketing student at the University of Birmingham, passionate about people, communication and delivering excellent customer service. I’m seeking part-time or full-time opportunities after graduation and would love to join a dynamic team. My background spans hospitality, events, social media marketing, and retail. I’m a quick learner, reliable, and adept at working under pressure, with strong cooking knowledge, food hygiene, and a drive to create engaging experiences for customers.…I'm Emma Gordon, a final-year Business Management with Marketing student at the University of Birmingham, passionate about people, communication and delivering excellent customer service. I’m seeking part-time or full-time opportunities after graduation and would love to join a dynamic team. My background spans hospitality, events, social media marketing, and retail. I’m a quick learner, reliable, and adept at working under pressure, with strong cooking knowledge, food hygiene, and a drive to create engaging experiences for customers.

Emma Gordon

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I'm Emma Gordon, a final-year Business Management with Marketing student at the University of Birmingham, passionate about people, communication and delivering excellent customer service. I’m seeking part-time or full-time opportunities after graduation and would love to join a dynamic team. My background spans hospitality, events, social media marketing, and retail. I’m a quick learner, reliable, and adept at working under pressure, with strong cooking knowledge, food hygiene, and a drive to create engaging experiences for customers.…I'm Emma Gordon, a final-year Business Management with Marketing student at the University of Birmingham, passionate about people, communication and delivering excellent customer service. I’m seeking part-time or full-time opportunities after graduation and would love to join a dynamic team. My background spans hospitality, events, social media marketing, and retail. I’m a quick learner, reliable, and adept at working under pressure, with strong cooking knowledge, food hygiene, and a drive to create engaging experiences for customers.

Available to hire

I’m Emma Gordon, a final-year Business Management with Marketing student at the University of Birmingham, passionate about people, communication and delivering excellent customer service. I’m seeking part-time or full-time opportunities after graduation and would love to join a dynamic team.
My background spans hospitality, events, social media marketing, and retail. I’m a quick learner, reliable, and adept at working under pressure, with strong cooking knowledge, food hygiene, and a drive to create engaging experiences for customers.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Server at Chez Nous Bistro

September 1, 2021 - January 1, 2022

Served customers, cleaned cutlery, served food and drinks, cleaned the bistro, and communicated with customers and colleagues.

Bar Staff at Slug and Lettuce

April 1, 2022 - September 1, 2023

Crafted cocktails and other drinks, served food, and ensured tables and glasses were clean. Hosted events such as baby showers and hen parties.

Social Media Marketing Assistant at Slug and Lettuce

April 1, 2022 - September 1, 2023

Contributed to social media promotion via TikTok and Instagram, engaging over one million viewers.

Waitstaff / Bartender at Roti Food and Liquor

June 1, 2024 - September 1, 2024

Served food and bartended during regular service and events in a fast-paced Scottish-Indian fusion restaurant; broadened culinary knowledge and customer service skills.

Bartender / Server at Ashton on Mersey Golf Club

June 1, 2024 - Present

Served drinks for club members and event guests; worked at weddings and birthday parties; gained experience with varied customers.

Sales Assistant / Retail Associate at Sam Joseph Chocolates

May 1, 2025 - September 1, 2025

Gained retail experience, serving customers and providing personalised service; memorised regular orders; prepared brownies, cookies, and ice creams; took ownership of preparation and presentation of products.

Assistant to Senior Valuer at Matthews of Chester

May 1, 2022 - May 1, 2022

Assisted the senior valuer; contributed to the company website by curating content and writing an article on maintaining student home cleanliness; received excellent feedback.

Work Experience at The Leith Agency

January 1, 2026 - January 1, 2026

Observed the inner workings of a successful advertising studio; gained insight into animation processes and campaign presentation preparation.

Work Experience at The Leith Agency

April 1, 2026 - April 1, 2026

Observed the inner workings of a successful advertising studio; gained understanding of how creative concepts are brought to life in a professional setting.

Treasurer at University of Birmingham Marketing Society

May 1, 2024 - June 30, 2025

Managed the society's finances, cash management, risk assessment and financial planning.

Social Secretary at University of Birmingham Marketing Society

August 1, 2024 - June 30, 2025

Coordinated events for members, including planning a bar crawl.

Summer Programme Participant at KEDGE Business School

June 1, 2026 - Present

Two-week course on sports, events & celebrity marketing experience in Marseille.

Food and Beverage Server / Bartender at Roti Food and Liquor

June 1, 2024 - September 1, 2024

Served food and bartended for guests during regular service and events, gaining experience in a fast-paced Scottish-Indian fusion restaurant and enhancing culinary knowledge and customer service.

Drink Server / Bar Staff at Ashton on Mersey Golf Club

June 1, 2024 - February 1, 2025

Served drinks for club members and event guests; worked at weddings and birthday parties, broadening experience with varied customers.

Retail Assistant at Sam Joseph Chocolates

May 1, 2025 - September 1, 2025

Gained retail experience, provided recommendations, memorised regular customers’ orders, and prepared a range of food and drinks for sale, broadening skills in product presentation.

Work Experience at Matthews of Chester

May 1, 2022 - Present

Assistant to the senior valuer; contributed content for the company website and wrote an informative article on maintaining student home cleanliness, receiving excellent feedback and a full-time job offer.

Server / Bartender at Roti Food and Liquor

June 1, 2024 - September 1, 2024

Serving food and bartending for guests during regular service and events; gained experience in a fast-paced, Scottish-Indian fusion restaurant.

Drinks Server / Event Staff at Ashton on Mersey Golf Club

June 1, 2024 - February 1, 2025

Served drinks for club members and event guests; worked at weddings and birthday parties.

Catering / Bar Staff at Ashton on Mersey Golf Club

June 1, 2024 - February 1, 2025

Served drinks for club members and event guests; supported at weddings and birthday parties; expanded experience with diverse customers.

Assistant to the Senior Valuer at Matthews of Chester

May 1, 2022 - May 31, 2022

Assisted senior valuer; administrative tasks; contributed to the company's website by curating content and writing an informative article on maintaining student home cleanliness.