Hi, I’m Noman Haneef, a customer support professional with several years of experience in the UAE. I’ve supported customers across car rental and corporate environments, focusing on issue resolution, clear communication, and ensuring customer satisfaction. I enjoy collaborating with teams to streamline processes and improve the overall user experience. I also have experience as a social media specialist and a driving license holder. I’m currently on a D category visa and open to opportunities in customer support, social media, and digital marketing, with a friendly and proactive approach.

NOMAN HANEEF

Hi, I’m Noman Haneef, a customer support professional with several years of experience in the UAE. I’ve supported customers across car rental and corporate environments, focusing on issue resolution, clear communication, and ensuring customer satisfaction. I enjoy collaborating with teams to streamline processes and improve the overall user experience. I also have experience as a social media specialist and a driving license holder. I’m currently on a D category visa and open to opportunities in customer support, social media, and digital marketing, with a friendly and proactive approach.

Available to hire

Hi, I’m Noman Haneef, a customer support professional with several years of experience in the UAE. I’ve supported customers across car rental and corporate environments, focusing on issue resolution, clear communication, and ensuring customer satisfaction. I enjoy collaborating with teams to streamline processes and improve the overall user experience.

I also have experience as a social media specialist and a driving license holder. I’m currently on a D category visa and open to opportunities in customer support, social media, and digital marketing, with a friendly and proactive approach.

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Language

English
Advanced

Work Experience

Customer Support Specialist at Dragon Car Rental
March 1, 2025 - March 1, 2026
Provided multi-channel customer support (phone, email, chat) for car rental services, resolving inquiries, processing bookings, and ensuring a positive customer experience. Maintained CRM records and collaborated with cross-functional teams to address issues and uphold service standards.
Customer Support Specialist at Telal AlSahara
December 1, 2022 - December 1, 2024
Delivered frontline customer support, assisting clients with inquiries, account updates, and service requests. Maintained customer satisfaction through timely responses, issue escalation, and clear communication in a fast-paced environment.
Customer Support Specialist at Transguard Group
June 1, 2019 - June 1, 2022
Provided customer support across channels, handled inquiries, and supported operations to ensure smooth service delivery. Documented interactions, tracked issues, and contributed to process improvements.
Social media specialist at Nextage Technologies Pvt.
March 1, 2016 - February 1, 2019
Managed social media accounts, developed content calendars, crafted posts, engaged with audiences, and tracked performance metrics to support digital marketing campaigns.

Education

BSc Computer Science at Virtual University of Pakistan
October 1, 2015 - January 1, 2018

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Professional Services, Software & Internet, Education, Other