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Hi, I’m Noman Haneef, a customer support professional with several years of experience in the UAE. I’ve supported customers across car rental and corporate environments, focusing on issue resolution, clear communication, and ensuring customer satisfaction. I enjoy collaborating with teams to streamline processes and improve the overall user experience. I also have experience as a social media specialist and a driving license holder. I’m currently on a D category visa and open to opportunities in customer support, social media, and digital marketing, with a friendly and proactive approach.…Hi, I’m Noman Haneef, a customer support professional with several years of experience in the UAE. I’ve supported customers across car rental and corporate environments, focusing on issue resolution, clear communication, and ensuring customer satisfaction. I enjoy collaborating with teams to streamline processes and improve the overall user experience. I also have experience as a social media specialist and a driving license holder. I’m currently on a D category visa and open to opportunities in customer support, social media, and digital marketing, with a friendly and proactive approach.

NOMAN HANEEF

Social Media Manager, Content Creator, Copywriter, +2

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Hi, I’m Noman Haneef, a customer support professional with several years of experience in the UAE. I’ve supported customers across car rental and corporate environments, focusing on issue resolution, clear communication, and ensuring customer satisfaction. I enjoy collaborating with teams to streamline processes and improve the overall user experience. I also have experience as a social media specialist and a driving license holder. I’m currently on a D category visa and open to opportunities in customer support, social media, and digital marketing, with a friendly and proactive approach.…Hi, I’m Noman Haneef, a customer support professional with several years of experience in the UAE. I’ve supported customers across car rental and corporate environments, focusing on issue resolution, clear communication, and ensuring customer satisfaction. I enjoy collaborating with teams to streamline processes and improve the overall user experience. I also have experience as a social media specialist and a driving license holder. I’m currently on a D category visa and open to opportunities in customer support, social media, and digital marketing, with a friendly and proactive approach.

Available to hire

Hi, I’m Noman Haneef, a customer support professional with several years of experience in the UAE. I’ve supported customers across car rental and corporate environments, focusing on issue resolution, clear communication, and ensuring customer satisfaction. I enjoy collaborating with teams to streamline processes and improve the overall user experience.

I also have experience as a social media specialist and a driving license holder. I’m currently on a D category visa and open to opportunities in customer support, social media, and digital marketing, with a friendly and proactive approach.

Skills

Microsoft Office

Web Design

Experience Level

Microsoft Office

Expert

Web Design

Expert

Language

English

Advanced

Work Experience

Customer Support Specialist at Dragon Car Rental

March 1, 2025 - March 1, 2026

Provided multi-channel customer support (phone, email, chat) for car rental services, resolving inquiries, processing bookings, and ensuring a positive customer experience. Maintained CRM records and collaborated with cross-functional teams to address issues and uphold service standards.

Customer Support Specialist at Telal AlSahara

December 1, 2022 - December 1, 2024

Delivered frontline customer support, assisting clients with inquiries, account updates, and service requests. Maintained customer satisfaction through timely responses, issue escalation, and clear communication in a fast-paced environment.

Customer Support Specialist at Transguard Group

June 1, 2019 - June 1, 2022

Provided customer support across channels, handled inquiries, and supported operations to ensure smooth service delivery. Documented interactions, tracked issues, and contributed to process improvements.

Social media specialist at Nextage Technologies Pvt.

March 1, 2016 - February 1, 2019

Managed social media accounts, developed content calendars, crafted posts, engaged with audiences, and tracked performance metrics to support digital marketing campaigns.