I'm Virgil Abad, a seasoned QA Engineer/Analyst with 25 years of experience testing complex SaaS, mobile, web, and embedded systems in Agile environments. I deliver stable releases through acquisitions and rapid change by building scalable QA processes that combine deep manual exploratory testing with pragmatic automation. My strengths include data validation (SQL), API testing, and CI/CD integration. I have led QA across supply chain SaaS, public safety workforce management, FDA-regulated medical devices, mobile entertainment, and AAA gaming, and I’m passionate about continuous improvement and high-quality software.

Virgil Abad

I'm Virgil Abad, a seasoned QA Engineer/Analyst with 25 years of experience testing complex SaaS, mobile, web, and embedded systems in Agile environments. I deliver stable releases through acquisitions and rapid change by building scalable QA processes that combine deep manual exploratory testing with pragmatic automation. My strengths include data validation (SQL), API testing, and CI/CD integration. I have led QA across supply chain SaaS, public safety workforce management, FDA-regulated medical devices, mobile entertainment, and AAA gaming, and I’m passionate about continuous improvement and high-quality software.

Available to hire

I’m Virgil Abad, a seasoned QA Engineer/Analyst with 25 years of experience testing complex SaaS, mobile, web, and embedded systems in Agile environments. I deliver stable releases through acquisitions and rapid change by building scalable QA processes that combine deep manual exploratory testing with pragmatic automation.
My strengths include data validation (SQL), API testing, and CI/CD integration. I have led QA across supply chain SaaS, public safety workforce management, FDA-regulated medical devices, mobile entertainment, and AAA gaming, and I’m passionate about continuous improvement and high-quality software.

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Experience Level

Expert
Expert

Work Experience

AI Training Specialist at Handshake AI
February 1, 2026 - Present
Training and evaluating artificial intelligence models, validating multimodal frontier AI models across text, audio, and visual datasets, and applying reinforcement learning from human feedback to ensure alignment with complex logical rubrics. Identified edge-case hallucinations and logic failures to refine training data, audited acoustic integrity and visual logic, conducted comparisons against gold benchmarks to evaluate reasoning, mitigate bias, and enforce safety guidelines.
Senior QA Engineer at ToolsGroup
March 1, 2016 - June 1, 2024
Translated complex SaaS requirements into clear test conditions, led end-to-end UI/API testing, and paired manual exploratory testing with Postman-based validation. Built and maintained automated suites in Ranorex (C#) with TeamCity/Jenkins integration, validated data integrity via SQL, managed defects in Jira/Xray, and supported Azure-based deployment validation for release confidence.
Software Quality Assurance Engineer II at Kronos
March 1, 2010 - January 1, 2016
Automated functional, regression, and sanity testing for .NET and Java web applications on Windows desktop and mobile. Expanded test coverage via Selenium and AppPerfect, performed complex SQL database validations, and ensured data integrity during network handoffs and mobile app state changes. Led mobile UI adaptations for touch interactions and maintained comprehensive test documentation in Confluence.
Software Verification Test Engineer (Contract) at Hospira
June 1, 2008 - August 1, 2009
Executed formal verification, regression, stress, and smoke testing for infusion pumps; validated wireless connectivity and managed data migrations in FDA-regulated environments with ISO-aligned processes. Certified Hospira MedNet across browsers and validated C#/.NET, AJAX, and HTML behavior.
Quality Assurance Engineer at HandsOn Mobile
April 1, 2004 - June 1, 2006
Conducted functional and UI testing for BREW, J2ME, and WAP apps across multiple devices; validated third-party apps for carrier distribution; analyzed client-server protocols and logs to rapidly resolve live device issues; ensured cross-device compatibility across CDMA and GSM platforms.
Lead Quality Assurance Analyst at Midway
June 1, 1999 - April 1, 2004
Led a QA team of up to 20 analysts; managed onboarding, task planning, and daily execution; chaired weekly bug review meetings to accelerate triage across dev/design/production; authored test plans and delivered quality metrics; partnered with Technical Standards Analysts to meet Sega, Sony, Microsoft, and Nintendo certification requirements.

Education

BA Economics at San Diego State University
January 11, 2030 - January 1, 2008
AS Computer and Information Sciences at San Diego Miramar College
January 11, 2030 - January 1, 2003
AA Liberal Arts at San Diego Miramar College
January 11, 2030 - January 1, 2003

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Media & Entertainment, Healthcare, Professional Services, Manufacturing