Available to hire
With 6+ years of experience driving brand performance and client success across media, beauty, wellness, and consumer sectors, I am skilled in managing multi-channel projects, coordinating product launches, and overseeing digital, e-commerce, and operational workflows to ensure seamless execution.
Collaborative and results-driven, I excel at enhancing client relationships, supporting business growth, and delivering measurable success.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
English
Fluent
French
Advanced
Czech
Fluent
Slovak
Fluent
Work Experience
Client Success & Brand Project Coordinator at Studio Create
October 1, 2023 - PresentOnboarded and managed accounts in the beauty, wellness and nutrition sectors; coordinated daily communication between clients, creative teams, production vendors and printers to deliver branding, digital, e-commerce and print projects; prepared digital, e-commerce and print-ready assets ensuring brand consistency; conducted brand and marketing audits, providing copywriting, proofreading, translating and content preparation for campaigns and launches including localization; tracked timelines and budgets and managed invoicing to ensure smooth project execution.
Account Manager - Media Production at GZ Media
April 1, 2022 - September 30, 2023Managed national and international accounts, contributing to seven-figure revenue growth; oversaw full production cycle from quoting and order processing to logistics and post-delivery service; collaborated daily with DTP (pre-press) and print production teams to validate artwork accuracy and print compliance, and oversaw technical specifications for vinyl, DVD and Blu-ray manufacturing; acted as key liaison between clients, suppliers, and GZ Media; streamlined global e-shop back-office operations, improving efficiency and collaboration across markets through effective tri-lingual communication (Czech, English, French).
Client Relationship Specialist at Nissan
October 1, 2016 - September 30, 2019Provided multilingual client support in English, Slovak and Czech via phone, email and chat; handled technical issues, client queries and complaints in a fast-paced, high-volume environment; escalated complex cases to relevant departments and global specialist teams, ensuring customer satisfaction; maintained accurate case documentation and followed up on open requests to ensure process compliance.
Education
Qualifications
A Level in Music Management
January 11, 2030 - April 11, 2026Certified in Digital Growth Marketing
January 11, 2030 - April 11, 2026A Level in Music Management
January 11, 2030 - April 11, 2026Certified in Digital Growth Marketing
January 11, 2030 - April 11, 2026Industry Experience
Media & Entertainment
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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