Lovely N Mendis

Language

English
Fluent
Hindi
Advanced
Tamil
Fluent
Malayalam
Intermediate
Sinhala, Sinhalese
Advanced

Work Experience

AI Content Writer & Strategist at Champion's Education Technologies
October 1, 2025 - January 1, 2026
Developed platform-specific AI content using predefined prompts; generated and refined drafts for LinkedIn posts, email newsletters, WhatsApp and Telegram messages, and YouTube descriptions; edited AI outputs for grammar, clarity, tone, and platform alignment; formatted content with line breaks, emojis, CTAs, and brand voice; maintained a Notion-based tracker for task status, delivery links, and feedback across 20–30 monthly content bundles; participated in weekly feedback loops to improve prompt performance, content structure, and formatting templates; ensured high-quality, on-brand content within a 1-2 hour daily workflow; supported founders and department heads with daily operations and recruitment coordination.
SEO & Automation Specialist at WhatsApp
July 1, 2025 - Present
Contributed to SEO and automation initiatives and client projects; authored multiple blog posts; supported multi-blog publishing; used Claude, Gemini, ChatGPT, Perplexity to optimize content; cross-functional collaboration.
Freelance Content Writer at Champion's Education Technologies
April 1, 2024 - July 1, 2024
Created multi-format educational content including blogs, emails, and social posts; developed strategic responses to sales objections; conducted expert interviews; produced engaging supplementary content.
Virtual Assistant (Remote) - Operations at VNG Medical Pvt Ltd
June 1, 2024 - August 20, 2024
Team Lead (Remote) - Academic Operations at Academy of International Business (AIB) Pvt Ltd
June 1, 2024 - August 1, 2024
Coordinated academic calendars; staff coverage planning across multiple programs; created SOPs and documentation to standardize workflows; managed student feedback loops and compliance tracking; supported content delivery, recording, and back-end coordination for virtual learning; assisted the Director in streamlining operations, product listing, and international client servicing; optimized hiring processes; successfully completed the contract.
Growth Hacking & Digital Marketing Intern at Champion's Education Technologies
May 1, 2020 - December 1, 2021
Assisted digital marketing efforts including lead generation and social media management; analyzed performance metrics to refine growth strategies; contributed to blog and content initiatives.
Head of Marketing at Rainbow Institute of Communication
May 1, 2020 - December 1, 2021
Led a dynamic marketing team; implemented social media strategies to exceed growth targets; conducted corporate presentations; integrated data-driven decision-making to optimize campaigns; oversaw overall marketing operations.
Marketing Manager at Rainbow Institute of Communication
July 1, 2012 - May 1, 2015
Managed the transition from physical to online classes; oversaw lead generation, advertising campaigns, and student enrollment workflows; built and scaled marketing functions.
Operations Executive at Work Labs Pvt Ltd
March 20, 2025 - September 20, 2025
Operations management, workflow optimization, multi-platform publishing (LinkedIn, Email, WhatsApp, Telegram, YouTube); remote coordination; content writing & editing; AI content strategy & repurposing.
AI Content Writer & Strategist at Champions Education Technologies
October 1, 2025 - January 1, 2026
Diverse content inputs (videos scripts, blogs, reels, images, voice notes) converted into platform-specific formats using predefined AI prompts; generated and refined content for LinkedIn, newsletters, WhatsApp, and YouTube; edited AI outputs for grammar, clarity, tone, and platform alignment; formatted content with line breaks, emojis, CTAs, and brand voice; maintained a proactive content plan and tracker.
Growth Hacking & Digital Marketing Intern at Champions Education Technologies
June 1, 2024 - August 31, 2024
Assisted in digital marketing efforts including email campaigns, lead generation, social media management, and performance analysis to optimize growth; contributed to data-driven decision-making and strategy refinement.
Freelance Content Writer at Champions Education Technologies
May 1, 2020 - December 1, 2020
Created multi-format educational content including blogs, emails, and social media posts; developed strategic responses to sales objections; conducted interviews; produced engaging supplementary content.
Team Lead (Remote) - Academic Operations at Academy of International Business (AIB) Pvt Ltd
October 1, 2022 - January 31, 2024
Coordinated academic calendars, staff coverage planning, and lectures scheduling across multiple programs; created SOPs and documentation to standardize academic workflows and improve operational efficiency; managed student feedback loops and compliance tracking to enhance program quality; supported content delivery, recording, and backend coordination for virtual learning; optimized hiring processes and recruitment efficiency; contributed to overall business productivity.
Virtual Assistant at VN G Medical Pvt Ltd
June 1, 2024 - August 31, 2024
Provided remote administrative support for operations; focused on clarity in communications, task coordination, and documentation; contributed to remote team workflows.

Education

Bachelor of Science in Health Care Management at ISBM, India
January 11, 2030 - December 1, 2015
Bachelor of Science in Information Technology at Anna University, Coimbatore, India
January 11, 2030 - May 1, 2010
Bachelor of Science in Health Care Management at ISBM, India
January 11, 2030 - December 1, 2015
Bachelor of Science in Information Technology at Anna University, Coimbatore, India
January 11, 2030 - May 1, 2010

Qualifications

Digital Marketing Internship Program
November 1, 2022 - November 30, 2022
Content Writing Certificate Course
July 1, 2022 - July 31, 2022

Industry Experience

Education, Media & Entertainment, Professional Services, Software & Internet, Other