I am a Computer & Information Systems graduate with hands-on experience in IT technical support, data analysis, and academic operations. I have supported users in fast-paced environments by troubleshooting technical issues, resolving Tier 1 incidents, and providing clear, user-friendly guidance across platforms such as Microsoft 365, Canvas, and Zoom, while also documenting and tracking cases using Jira. In addition, I have experience in data analytics and machine learning through internships and training programs, where I worked with real-world datasets, created reports and dashboards, and applied predictive modeling techniques. I am seeking opportunities in IT support, help desk, or data-focused roles where I can apply my technical, analytical, and communication skills to solve problems and contribute to organizational success.…I am a Computer & Information Systems graduate with hands-on experience in IT technical support, data analysis, and academic operations. I have supported users in fast-paced environments by troubleshooting technical issues, resolving Tier 1 incidents, and providing clear, user-friendly guidance across platforms such as Microsoft 365, Canvas, and Zoom, while also documenting and tracking cases using Jira. In addition, I have experience in data analytics and machine learning through internships and training programs, where I worked with real-world datasets, created reports and dashboards, and applied predictive modeling techniques. I am seeking opportunities in IT support, help desk, or data-focused roles where I can apply my technical, analytical, and communication skills to solve problems and contribute to organizational success.WWWW…