Jesse Griffith
I'm a full-stack and AI/ML developer with a passion for creating intelligent solutions that drive business impact.
About
I’m a full-stack and AI/ML developer with a passion for creating intelligent solutions that drive business impact. With extensive experience in designing production-ready AI systems and optimizing workflows, I strive to leverage my skills to build scalable systems that make a difference in customer success and operational efficiency. I enjoy collaborating with teams to tackle complex challenges and continuously learn in this ever-evolving field.
- 9 years' experience
- Joined April 2026
Work experience· 4 roles
Architected end-to-end agentic workflows using Claude’s reasoning capabilities to automate complex, multi-step customer success pipelines. Developed a Support Agent using Retrieval-Augmented Generation (RAG) which resolved 65% of Tier-1 tickets and reduced manual intervention. Integrated LangChain and Claude’s proprietary APIs into a Next.js frontend, optimizing internal data retrieval and cutting response times.
Led the migration of legacy architectures to cloud-native microservices, orchestrating the transition to AWS Lambda and Kubernetes which cut annual costs significantly. Improved API response times under load and implemented automated CI/CD pipelines to minimize downtime.
Designed complex data visualization dashboards to turn massive datasets into actionable insights. Built a real-time telemetry dashboard using modern frameworks handling millions of data points per second while optimizing frontend performance.
Education
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