Available to hire
I am a bilingual professional with experience in finance, business operations, sales, and client relationship management across international and U.S. markets. I thrive in fast-paced environments and focus on delivering customer-centered solutions.
My background includes financial analysis, business development, CRM management, and multilingual communication across Arabic, English, and French-speaking populations. I am known for reliability, professionalism, and building strong relationships with clients and teams.
Experience Level
Language
Arabic
Fluent
English
Advanced
French
Advanced
Work Experience
Real Estate Agent at Keller Williams Realty, Maryland
January 1, 2021 - PresentManaged full client lifecycle from initial consultation through closing. Coordinated communication between clients, lenders, inspectors, attorneys, and vendors. Prepared contracts, tracked deadlines, and maintained transaction workflows using CRM systems. Analyzed local market data to provide accurate pricing and negotiation strategies. Maintained strong client relationships leading to repeat business and referrals.
Operations Manager at Restaurant Operations
January 1, 2014 - January 1, 2021Oversaw daily business operations including staff scheduling, vendor coordination, inventory management, and customer service. Monitored expenses, reduced operational waste, and improved workflow efficiency. Trained and supervised team members while maintaining high performance and service standards. Resolved operational issues quickly to maintain smooth daily operations.
Sales Executive at Yamsafer Online Travel Platform
January 1, 2011 - January 1, 2014Provided customer service and sales support for international travel bookings. Managed high-volume customer interactions across phone and digital platforms. Delivered accurate booking support and resolved client concerns efficiently. Supported Arabic and English-speaking customers across international markets.
Education
Bachelor's Degree in Finance at Birzeit University
January 1, 2009 - January 1, 2013High School Diploma at Saint Joseph's Catholic School
January 1, 2009 - January 1, 2009Qualifications
Industry Experience
Real Estate & Construction, Professional Services, Travel & Hospitality, Retail, Other
Experience Level
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