I am a proactive and personable BA Business Management graduate from Swansea University with strong experience in customer service, team leadership, and social media marketing. I have developed excellent communication and problem-solving skills through a range of client-facing roles across hospitality, sales, and international instructing, consistently delivering high standards of customer experience.
In my current role as Sailor Supervisor, I manage teams, coordinate operations, and ensure service quality, while also creating and managing engaging TikTok and Instagram content to promote the brand and connect with customers. I am highly organised, adaptable, and confident working independently, and I am seeking a remote role where I can combine my management, customer service, and digital marketing skills to contribute to a positive and efficient customer experience.
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