I am a detail-oriented digital professional with over six years of experience across data annotation, AI language services, social media management, and remote virtual assistance. I collaborate with global teams on AI training projects and digital communication, with a strong focus on Swahili language specialization and media production.\n\nI am adaptable, reliable, and passionate about delivering accurate data, engaging content, and user-centered solutions. I also contribute to first-person data recording for robotic model training and support brands in growing their online presence through thoughtful content strategies and responsive customer care.

Kezziah

I am a detail-oriented digital professional with over six years of experience across data annotation, AI language services, social media management, and remote virtual assistance. I collaborate with global teams on AI training projects and digital communication, with a strong focus on Swahili language specialization and media production.\n\nI am adaptable, reliable, and passionate about delivering accurate data, engaging content, and user-centered solutions. I also contribute to first-person data recording for robotic model training and support brands in growing their online presence through thoughtful content strategies and responsive customer care.

Available to hire

I am a detail-oriented digital professional with over six years of experience across data annotation, AI language services, social media management, and remote virtual assistance. I collaborate with global teams on AI training projects and digital communication, with a strong focus on Swahili language specialization and media production.\n\nI am adaptable, reliable, and passionate about delivering accurate data, engaging content, and user-centered solutions. I also contribute to first-person data recording for robotic model training and support brands in growing their online presence through thoughtful content strategies and responsive customer care.

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Experience Level

Intermediate
Intermediate

Language

Swahili
Fluent

Work Experience

AI Content Reviewer at iMerit
January 1, 2026 - Present
Reviewed and evaluated AI-generated content for accuracy, relevance, and quality. Ensured compliance with project guidelines and annotation standards. Identified errors, biases, and inconsistencies in AI outputs. Provided detailed feedback to improve model performance.
Data Recorder at micro1.ai
January 1, 2025 - January 1, 2026
Recorded short, first-person POV videos of everyday household tasks using a smartphone to train robotic models to mimic human actions.
Swahili AI Language Specialist at Appen
January 1, 2024 - January 1, 2025
Provided Swahili linguistic expertise for AI model training and evaluation. Reviewed, translated, and validated datasets for accuracy and cultural relevance. Evaluated Swahili language model outputs for grammatical accuracy, tone, pronunciation, and cultural appropriateness. Identified and documented failure modes to improve model reasoning and robustness.
Social Media Manager at Luxe Imports
January 1, 2023 - January 1, 2024
Managed social media platforms. Created content calendars. Increased engagement and sales. Handled customer inquiries.
Radio Presenter at MU Radio
January 1, 2022 - January 1, 2023
Hosted live radio shows and interviews. Produced engaging content and built strong on-air communication skills.
Customer Care Representative at CCI
January 1, 2021 - January 1, 2023
Provided remote administrative and customer support services. Handled emails, chats, scheduling, and client inquiries professionally. Handled high-volume inbound and outbound calls with professionalism and empathy. Provided accurate product and service information to customers. Resolved complaints efficiently, ensuring customer satisfaction and retention. Recorded and updated customer data in CRM systems. Met daily call targets and quality assurance standards.
Data Annotator at Remotasks
January 1, 2019 - January 1, 2024
Annotated large-scale image and video datasets for AI and machine learning models. Ensured high accuracy in bounding boxes, segmentation, labeling, and object detection tasks. Maintained strict quality standards and met tight deadlines. Labeled and reviewed multilingual content with high precision and consistency. Performed quality control on annotations to ensure accuracy and reliability. Worked on video and image segmentation, classification, and language-based annotation tasks.

Education

Bachelor of Science in Communication and Journalism at Moi University Main Campus
January 1, 2017 - January 1, 2022

Qualifications

Executive Virtual Assistant
January 26, 2026 - February 26, 2026
https://drive.google.com/file/d/185J6FJcFQWlM_V7N-hztk48YtUoY7Jc5/view?usp=drivesdk

Industry Experience

Media & Entertainment, Education, Professional Services, Software & Internet, Retail