Led real-time systems for user-AI interactions and delivered AI video call system capabilities using WebRTC or similar technologies. Built scalable frontend and backend architecture, integrated AI/ML pipelines including AI-generated responses and AI-based image generation APIs, and designed responsive chat interfaces with typing animations, session continuity, and multimedia outputs. Implemented real-time video interactions, coordinated streaming, audio, and AI-generated responses timing, and optimized performance and reliability under peak load. Stayed up-to-date on voice synthesis, AI avatar solutions, and AI/ML integrations, translating model improvements into product decisions and roadmap priorities.

Software Engineer at OpenText

October 1, 2018 - June 1, 2022

Delivered full-stack web development improvements with backend Node.js services and Python-powered AI/ML integrations. Implemented real-time communication patterns (WebRTC or similar) and speech-to-text pipelines to support video/avatar responses. Built responsive frontend components in React and Vue, enabling session continuity and multimedia outputs. Improved latency and system performance across scalable backend services and collaborated on scalable frontend/backend architecture to handle traffic spikes for AI companion website flows.

Software Developer (Intern) at California Public Utilities Commission

July 1, 2017 - October 1, 2018

Implemented foundational full-stack tasks with Python, focusing on designing responsive, user-friendly chat interfaces for AI interaction concepts. Explored AI companion website ideas, including instant user requests and multimedia outputs in demos. Prototyped chat interfaces with frontend frameworks and backend technologies to enable reliable demos and mock real-time communications (WebRTC or similar) with smooth synchronization in video flows.