I am an Instructional Design professional transitioning from a strong background in marketing, training, and talent development. I design learner-centric content using ADDIE, microlearning, and storytelling to create engaging onboarding and development experiences. I am currently pursuing a PG Diploma in Instructional Design from Symbiosis, Pune, and I enjoy blending audience insights with structured learning approaches to drive performance. My career spans marketing leadership at Encyclopaedia Britannica, and training and CRM initiatives across banking and NGO sectors. I excel at turning complex concepts into accessible training materials, workshops, and onboarding programs, while leveraging tools like Canva and PowerPoint. I am passionate about continuous learning and applying learner-centric design to help teams grow.

Neha Aggarwal

I am an Instructional Design professional transitioning from a strong background in marketing, training, and talent development. I design learner-centric content using ADDIE, microlearning, and storytelling to create engaging onboarding and development experiences. I am currently pursuing a PG Diploma in Instructional Design from Symbiosis, Pune, and I enjoy blending audience insights with structured learning approaches to drive performance. My career spans marketing leadership at Encyclopaedia Britannica, and training and CRM initiatives across banking and NGO sectors. I excel at turning complex concepts into accessible training materials, workshops, and onboarding programs, while leveraging tools like Canva and PowerPoint. I am passionate about continuous learning and applying learner-centric design to help teams grow.

Available to hire

I am an Instructional Design professional transitioning from a strong background in marketing, training, and talent development. I design learner-centric content using ADDIE, microlearning, and storytelling to create engaging onboarding and development experiences. I am currently pursuing a PG Diploma in Instructional Design from Symbiosis, Pune, and I enjoy blending audience insights with structured learning approaches to drive performance.

My career spans marketing leadership at Encyclopaedia Britannica, and training and CRM initiatives across banking and NGO sectors. I excel at turning complex concepts into accessible training materials, workshops, and onboarding programs, while leveraging tools like Canva and PowerPoint. I am passionate about continuous learning and applying learner-centric design to help teams grow.

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Work Experience

Assistant Manager-Marketing at Encyclopaedia Britannica
January 1, 2010 - January 1, 2014
Supported the development and execution of marketing and branding plans. Coordinated product promotional activities including packaging, offers, brochure design, and print production. Managed PR efforts for brand initiatives, including press releases, event organization, sponsorships, media scheduling, and story drafting for Britannica. Oversaw website design, content updates, and ongoing maintenance. Organized and coordinated educational workshops and events. Led a team handling database management, customer service, coordination, and dispatch operations. Supervised logistics and dispatch activities during peak school seasons using SAP B1. Planned and executed school marketing campaigns, including product launches and promotional material development. Briefly managed sales of digital products, supporting revenue growth. Oversaw the design and updates of product and corporate websites; managed the brand’s Facebook page. Provided pre- and post-sales support to the sales team, enhancin
Marketing Executive at Security and Intelligence Services (India) Limited
January 1, 2008 - January 1, 2010
CRM for accounts & conducting training for four hundred employees. Networking between seventy-four offices of the organization for sales lead generation and their execution. Conducting market survey. Handling grievances about statutory compliance. Tackling operational issues and new workforce hiring in coordination with the branches. Training new inductees and managing their grievances. Organised and conducted charitable workshops in collaboration with Hope NGO. Managed day-to-day administrative operations to ensure smooth office functioning.
Physiotherapy at NGO
January 1, 2007 - January 1, 2008
Delivered physiotherapy sessions, supporting patient care and recovery. Created engaging content for Instagram and the foundation's website to boost visibility and engagement. Organized and conducted charitable workshops in collaboration with Hope NGO. Managed day-to-day administrative operations to ensure smooth office functioning.
Career Break at Personal
January 1, 2014 - Present
Took a planned break for personal reasons. During this time, I did some online work like transcription, basic designing. Currently pursuing a PG Diploma in Instructional Design from Symbiosis.
Assistant Manager - Marketing at Encyclopaedia Britannica
January 1, 2010 - January 1, 2014
Supported the development and execution of marketing and branding plans; coordinated product promotional activities including packaging, offers, brochure design, and print production; managed PR efforts for brand initiatives, including press releases, event organization, sponsorships, media scheduling, and story drafting; oversaw website design, content updates, and ongoing maintenance; organized and coordinated educational workshops and events; led a team handling database management, customer service, coordination, and dispatch operations; planned and executed school marketing campaigns and digital product promotions; provided pre- and post-sales support to enhance customer experience and sales efficiency.
Physiotherapy – NGO at NGO
January 1, 2007 - January 1, 2008
Delivered physiotherapy sessions, supported patient care and recovery; organized and conducted charitable workshops; managed day-to-day administrative operations; created engaging content for social media to boost visibility and engagement; supported fundraising campaigns.

Education

PG Diploma Instructional Design at Symbiosis, Pune
January 11, 2030 - April 15, 2026
Master of Science (MSc), Counselling & Psychotherapy at Nagaland University
January 11, 2030 - January 1, 2011
PGDM-PM & HRD, Management at Balaji Institute of Management Studies, Pune
January 11, 2030 - January 1, 2009
Bachelor of Physiotherapy at GGSIP University, Delhi
January 11, 2030 - January 1, 2007
Master of Science (MSc), Counselling & Psychotherapy at Nagaland University
January 11, 2030 - January 1, 2011
PGDM-PM & HRD, Management at Balaji Institute of Management Studies, Pune
January 11, 2030 - January 1, 2009
Bachelor of Physiotherapy at GGSIP University, Delhi
January 11, 2030 - January 1, 2007
PG Diploma Instructional Design at Symbiosis, Pune
January 11, 2030 - April 15, 2026

Qualifications

Foundations of Digital Marketing and E Commerce
January 11, 2030 - April 15, 2026
Social Media Marketing Tools
January 11, 2030 - April 15, 2026
Foundations of Digital Marketing and E Commerce
January 11, 2030 - April 15, 2026

Industry Experience

Education, Healthcare, Non-Profit Organization, Professional Services, Media & Entertainment