I'm Jaxon (Jiaxu) Tian, a Strategic Communications & Digital Operations Specialist based in Box Hill, near Melbourne. Over 4 years, I’ve built a track record spanning high-stakes event orchestration, digital operations, and cross-border e-commerce, with hands-on experience managing eBay storefronts and major Chinese platforms (Pinduoduo, Taobao). I bridge English and Mandarin in fast-paced environments, driving data-driven strategy and workflow automation to boost visibility, conversions, and operational efficiency. I’m an ENTJ-driven executor who thrives on cross-cultural collaboration and practical problem-solving. I lead end-to-end e-commerce operations, optimize pricing and promotions, and coordinate complex supply chains for cross-border transactions. I also perform as an MC for weddings and corporate events, crafting bilingual scripts and proposals to elevate brand identity. I’m pursuing a Bachelor of Communication at Deakin University (expected 2029) and am advancing compliance qualifications such as Working with Children Check (in progress).

Jaxon (Jiaxu) Tian

I'm Jaxon (Jiaxu) Tian, a Strategic Communications & Digital Operations Specialist based in Box Hill, near Melbourne. Over 4 years, I’ve built a track record spanning high-stakes event orchestration, digital operations, and cross-border e-commerce, with hands-on experience managing eBay storefronts and major Chinese platforms (Pinduoduo, Taobao). I bridge English and Mandarin in fast-paced environments, driving data-driven strategy and workflow automation to boost visibility, conversions, and operational efficiency. I’m an ENTJ-driven executor who thrives on cross-cultural collaboration and practical problem-solving. I lead end-to-end e-commerce operations, optimize pricing and promotions, and coordinate complex supply chains for cross-border transactions. I also perform as an MC for weddings and corporate events, crafting bilingual scripts and proposals to elevate brand identity. I’m pursuing a Bachelor of Communication at Deakin University (expected 2029) and am advancing compliance qualifications such as Working with Children Check (in progress).

Available to hire

I’m Jaxon (Jiaxu) Tian, a Strategic Communications & Digital Operations Specialist based in Box Hill, near Melbourne. Over 4 years, I’ve built a track record spanning high-stakes event orchestration, digital operations, and cross-border e-commerce, with hands-on experience managing eBay storefronts and major Chinese platforms (Pinduoduo, Taobao). I bridge English and Mandarin in fast-paced environments, driving data-driven strategy and workflow automation to boost visibility, conversions, and operational efficiency. I’m an ENTJ-driven executor who thrives on cross-cultural collaboration and practical problem-solving.

I lead end-to-end e-commerce operations, optimize pricing and promotions, and coordinate complex supply chains for cross-border transactions. I also perform as an MC for weddings and corporate events, crafting bilingual scripts and proposals to elevate brand identity. I’m pursuing a Bachelor of Communication at Deakin University (expected 2029) and am advancing compliance qualifications such as Working with Children Check (in progress).

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Language

English
Fluent

Work Experience

Digital Operations Lead
January 1, 2022 - Present
Directed end-to-end operations for eBay global stores and leading Chinese platforms (Pinduoduo, Taobao), optimizing backend management to increase store authority and search visibility. Analyzed market trends and competitor data to implement dynamic pricing and promotional strategies, boosting conversion rates and order volume. Coordinated supply chains and international logistics to ensure regulatory compliance and timely cross-border delivery, while maintaining high customer satisfaction. Automated digital customer service workflows and leveraged data-driven tools to refine lead conversion across diverse market contexts.
Professional MC & Event Operations Lead at Wedding & Corporate Sector
January 1, 2020 - Present
Orchestrated 100+ high-profile events, serving as operational central nervous system to ensure flawless execution under pressure. Wrote bilingual scripts and professional proposals, elevating brand identity and presentation standards to secure high-net-worth clientele. Managed multi-stakeholder relationships, aligning vendor deliverables with client expectations through rigorous documentation and proactive follow-ups.

Education

Bachelor of Communication at Deakin University, Melbourne
January 11, 2030 - January 1, 2029

Qualifications

Working with Children Check (Employee)
January 11, 2030 - April 18, 2026

Industry Experience

Software & Internet, Retail, Professional Services, Education, Media & Entertainment