I am a detail-oriented and creative professional with extensive experience in real estate operations, administrative management, marketing, and graphic design. I excel at managing high-volume transactions, coordinating client communications, and executing strategic marketing campaigns. I’m adept at improving processes, maintaining accurate documentation, and increasing brand visibility through digital and print media.

Kayla Hering

I am a detail-oriented and creative professional with extensive experience in real estate operations, administrative management, marketing, and graphic design. I excel at managing high-volume transactions, coordinating client communications, and executing strategic marketing campaigns. I’m adept at improving processes, maintaining accurate documentation, and increasing brand visibility through digital and print media.

Available to hire

I am a detail-oriented and creative professional with extensive experience in real estate operations, administrative management, marketing, and graphic design.

I excel at managing high-volume transactions, coordinating client communications, and executing strategic marketing campaigns. I’m adept at improving processes, maintaining accurate documentation, and increasing brand visibility through digital and print media.

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Language

English
Fluent

Work Experience

Real Estate Marketing & Administrative Specialist at Granlund Homes Group
July 1, 2024 - Present
Managed MLS listings, ensuring accuracy of property details, images, and descriptions; prepared and processed listing agreements, contracts, and transaction documentation; coordinated with title companies and settlement agents to ensure timely closings; oversaw contract execution, including e-signatures and document ratification; maintained transaction records, including ALTA statements and internal documentation; designed and executed marketing campaigns across social media and online platforms; created print and digital marketing materials including postcards and listing promotions; expanded listing visibility through online marketplaces and community platforms; tracked commissions, payments, and closing documentation in coordination with internal teams.
Transaction Manager & Marketing Specialist at Charlet & Associates Real Estate Team
March 1, 2021 - March 1, 2024
Served as primary client liaison, managing documentation and communication throughout transactions; coordinated contracts, disclosures, and e-signatures via Dotloop; maintained and organized transaction checklists from listing to closing; managed and updated a CRM database of 5,000+ clients with segmentation and tagging; coordinated client engagement initiatives including gifts, events, and milestone outreach; designed websites, landing pages, and digital campaigns using KV Core and Real Geeks; produced and edited video content for daily social media distribution; created email campaigns, newsletters, and blog content for lead engagement; managed social media ads, open house campaigns, and event promotions; conducted market research and built targeted prospecting lists.
Operations & Marketing Manager at RE/MAX Agility
January 1, 2018 - November 1, 2020
Oversaw office operations and marketing strategy for a high-volume real estate office; reviewed and processed contracts, listings, and transaction documentation; managed agent support including marketing, CRM usage, and client communications; designed and produced large-scale marketing materials and campaigns; provided technical training and support for agents and staff; managed vendor relationships, invoicing, and office supply procurement; coordinated listings, contracts, and transaction documentation; managed CRM systems and client databases; organized marketing campaigns, client events, and community outreach; coordinated inspections, HOA documents, and closing requirements; managed social media platforms and website content; created digital marketing campaigns and event promotions.

Education

Music Recording Technology Certificate at Northern Virginia Community College
January 11, 2030 - April 19, 2026
High School Diploma at John Champe High School
January 11, 2030 - April 19, 2026
Music Recording Technology Certificate at Northern Virginia Community College
January 11, 2030 - April 19, 2026
High School Diploma at John Champe High School
January 11, 2030 - April 19, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Real Estate & Construction, Professional Services, Media & Entertainment