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I am a results-driven Virtual Assistant with experience in social media management, e-commerce operations, and client coordination. I have managed influencer accounts, created and scheduled content, researched trends, and supported campaigns that increased engagement. Skilled in Canva and CapCut, I also handle communications, scheduling, and event support. My background as a Warehouse Manager strengthened my expertise in logistics, inventory, and platforms like Shopee, Lazada, and TikTok Shop. With over five years as a language educator, I bring strong communication, organization, and adaptability. I am detail-oriented, proactive, and committed to delivering efficient, high-quality remote support.…I am a results-driven Virtual Assistant with experience in social media management, e-commerce operations, and client coordination. I have managed influencer accounts, created and scheduled content, researched trends, and supported campaigns that increased engagement. Skilled in Canva and CapCut, I also handle communications, scheduling, and event support. My background as a Warehouse Manager strengthened my expertise in logistics, inventory, and platforms like Shopee, Lazada, and TikTok Shop. With over five years as a language educator, I bring strong communication, organization, and adaptability. I am detail-oriented, proactive, and committed to delivering efficient, high-quality remote support.

Yvonne Heart Plateros

Social Media Manager, Content Creator, Project Manager, +1

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I am a results-driven Virtual Assistant with experience in social media management, e-commerce operations, and client coordination. I have managed influencer accounts, created and scheduled content, researched trends, and supported campaigns that increased engagement. Skilled in Canva and CapCut, I also handle communications, scheduling, and event support. My background as a Warehouse Manager strengthened my expertise in logistics, inventory, and platforms like Shopee, Lazada, and TikTok Shop. With over five years as a language educator, I bring strong communication, organization, and adaptability. I am detail-oriented, proactive, and committed to delivering efficient, high-quality remote support.…I am a results-driven Virtual Assistant with experience in social media management, e-commerce operations, and client coordination. I have managed influencer accounts, created and scheduled content, researched trends, and supported campaigns that increased engagement. Skilled in Canva and CapCut, I also handle communications, scheduling, and event support. My background as a Warehouse Manager strengthened my expertise in logistics, inventory, and platforms like Shopee, Lazada, and TikTok Shop. With over five years as a language educator, I bring strong communication, organization, and adaptability. I am detail-oriented, proactive, and committed to delivering efficient, high-quality remote support.

Available to hire

I am a results-driven Virtual Assistant with experience in social media management, e-commerce operations, and client coordination. I have managed influencer accounts, created and scheduled content, researched trends, and supported campaigns that increased engagement. Skilled in Canva and CapCut, I also handle communications, scheduling, and event support. My background as a Warehouse Manager strengthened my expertise in logistics, inventory, and platforms like Shopee, Lazada, and TikTok Shop. With over five years as a language educator, I bring strong communication, organization, and adaptability. I am detail-oriented, proactive, and committed to delivering efficient, high-quality remote support.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Work Experience

Virtual Assistant / Social Media Manager at KEY COSMETICS COMPANY

January 1, 2024 - January 1, 2026

Managed influencer social media accounts, increased engagement through strategic Facebook content; researched trending topics to boost reach and visibility; edited photo/video content using Canva and CapCut; coordinated schedules, meetings, and client communications; supported brand marketing campaigns and events; negotiated with couriers and suppliers to reduce costs; provided after-sales support and maintained client loyalty.

Warehouse and Store Operations Manager at KEY COSMETICS COMPANY

January 1, 2024 - January 1, 2026

Led e-commerce platforms (Shopee, Lazada, TikTok Shop, website); supervised warehouse staff and improved productivity; managed inventories, reduced discrepancies and stock loss; negotiated with suppliers for cost savings; enhanced product packaging and increased repeat purchases; maintained customer satisfaction and compliance; handled payroll, reports, and DTR with accuracy.

Vendor / Booth Operator at HAPPIE MADY POP -UP BOOTH

March 1, 2025 - November 1, 2025

Set up and operated food stalls at bazaars, university events, and intramurals; prepared and sold food items while ensuring quality and safety; handled customer transactions and provided friendly service; managed inventory, supplies, and daily sales tracking; coordinated event participation and booth logistics.

Middle School Teacher - Language Department at NORFOLK FOUNDATION INC. - DOLE PHILIPPINES SCHOOL

July 1, 2021 - July 1, 2024

Delivered engaging instruction, improved English speaking and participation among international students; handled Performing Arts Club, coached Speech Choir and drama; designed interactive lesson plans and maintained classroom management; fostered strong relationships with parents; achieved student pass rates through effective teaching and assessment.

University Instructor - Faculty National Service Training Program at NOTRE DAME OF DADIANGAS UNIVERSITY

June 1, 2019 - June 1, 2021

Facilitated community-based projects and civic engagement activities; guided students in planning and implementing outreach programs; assessed student performance and submitted academic reports; coordinated with stakeholders for program implementations.

Middle School Online Teacher - Language Department at NOTRE DAME OF DADIANGAS UNIVERSITY

June 1, 2019 - June 1, 2021

Delivered online Language lessons to middle school students; facilitated virtual discussions and interactive activities; assessed student performance and provided timely feedback to parents; managed online classroom behavior and participation; prepared digital lesson materials and assignments.

Junior High School Teacher - Language Department at NOTRE DAME OF DADIANGAS UNIVERSITY

June 1, 2019 - June 1, 2021

Delivered lessons aligned with curriculum and institutional mission; managed Arts Club and Volleyball Club; evaluated student performance and provided feedback; maintained good relationships with parents.

Online Seller - Sales and Marketing at ASTRID BUDGET BOX GENSAN

June 1, 2015 - June 1, 2019

Managed online sales of clothing and food products across digital platforms; handled customer inquiries, orders, and after-sales support; processed payments and coordinated deliveries; created product listings and promotional content; monitored inventory levels.

Service Crew / Cashier / Kitchen Staff at NURSECHEFS CAFE AND REFRESHMENTS

April 1, 2015 - September 1, 2018

Assisted customers with orders and service; maintained cleanliness and food safety; supported daily cafe operations and preparation; processed payments and issued receipts; monitored inventories and logistics of supplies; handled cash and daily sales transactions.